Drive Revenue / Save Time Online Party Bookings Drive Revenue / Save Time

Party Room Booking Customer Access: Staff Access: In-Store Kiosk www.BookMyPizzaParty.com Linked to facebook page Embed on website Mobile Responsive Staff Access: In-Store Kiosk

Soft-Benefits Easy for Customers to self-book, self-cancel, self-reschedule Eliminate incomplete info - Capture: address, email, phone Reduce no-shows Auto-reminders Auto post thank-you’s Generates immediate feedback & accolades Frees up phones and counter staff

Hard Benefits Number of Bookings (per store) Baseline: 120 Year 1:  245 - 105% Increase Year 2:  307 - 25% Increase Year 3:  409 - 33% Increase Revenue Increase per store (estimated at 28 guests @ $10 avg/guest) Baseline:  $ 33,600 Year 1:     $ 68,600 Year 2:     $ 85,960 Year 3:     $114,520 2018 Forecast is $350K in Party Revenue Time Savings: 4 Minutes to book by phone ($1 ea) per store = $1,227/year

Get Started in 6 Easy Steps Choose software  We use ScheduleOnce Decide Policy Gather pictures, stats & name of each room Capacity, wi-fi, HDTV, projector, etc. Create Google account & calendar schedule for each room if booking sofware (like ScheduleOnce) does not include the calendar component In google, authorize devices to access room calendars In-store tablet, staff mobile devices Configure booking software Create website page & embed booking pages If using ScheduleOnce, widget creates code, then copy/paste code

Policy Tips - Customers: We book 90 minute slots with 30 min. changeover allowing for 5 bookings per day: 11am, 1pm, 3pm, 5pm, 7pm Exceptions only at our lower usage store and mid-week (M-Th) Place FAQs on the website – ours are at: http://round-table- pizza.com/party-room-faqs/ Disclose minimum food order per time slot (ours is $100) Decide if you will swipe CC to book (we don’t require CC to book).

Policy Tips - Access: Decide who has access to the calendars. Our approach is: GM, Owner have full access to all stores Each store kiosk can only see their store Store Manager access: In-store kiosks only (no personal devices) Choose whether to access from device calendar or google. With ScheduleOnce, most, but not all, requests to modify bookings can be done from a mobile phone. Double bookings (both sides) require access to the google calendar to change.

Policy Tips - Staff: Decide who is authorized to approve schedule exceptions: Requests for more time, off-schedule, etc. (eg. we never allow a booking to cross 3 booking slots) Decide policy if someone calls the store We never allow staff to book via phone – If someone has trouble they can email us for help Policy on allowing guests to add comments. We allow & review each booking confirmation (received via email)

Software Tips: Software needs to support booking split rooms Book half or both sides Some products include the calendar views; others don’t. Staff will need the ability to view the room calendars. Most customers will book from a mobile phone. The booking software must support mobile users. Set-up is tedious, but it’s a one-time setup project. Once it’s up & running, the software setup rarely needs to be changed.