Technological, Legal, and Ethical Considerations Chapter 3 Technological, Legal, and Ethical Considerations Business Communication Krizan, Merrier, Logan, & Williams © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Learning Objective 1 Describe current technology advances and their use to improve organizational productivity. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Current Technology Advances Mobile communication Portability, selectivity, and convergence of wired and wireless technology Blogs, wikis, and search engines Collaborative networking and writing © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Learning Objective 2 Discuss legal and ethical issues related to technology use. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Legal and Ethical Issues Increased use of mobile devices and the Internet creates liability and privacy concerns. Retention of electronic records is required. Organizations need technology-use policies. Copyright laws apply to electronic and written communication. Electronic signatures and click-through arrangements simplify e-commerce. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Learning Objective 3 Identify legal issues related to employment and communication. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Legal Issues Messages must be legal and ethical. Laws govern employment communication and contracts. Defamation and fraud must be avoided. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Learning Objective 4 Discuss how to apply ethical principles to promote ethical communication. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Ethical Communication Ethical Communication Practices Demonstrate fairness and respect for the receiver Be truthful and honest Disclose all information necessary to avoid harm to others © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Learning Objective 5 Explain how codes of conduct help organizations promote ethical behavior. © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides

Codes of Conduct Announce the values and beliefs of the organization Make company expectations a part of the work culture Are reinforced by executive behavior and employee training sessions © 2010 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. Student slides