Business Communications Last revised 4/20/2011 Business Communications Pima Medical Institute Online Education HCA 210 Student Course Map Communication Basics What to Read Topic: The Process of Communication Read Chapter 1 Topic: Business Etiquette and Ethics in Communication Read Chapter 2 Topic: Cultural Diversity Read Chapter 3 What to Do Discussion: Communication (Due _________) Assignment: Stereotype (Due _________) Quiz 1 (Due _________) Modes of Communication What to Read Topic: Oral and Written Communication Read Chapter 4 Topic: Electronic Communication Read Chapters 5 and 6 Topic: Drafting Business Letters Read Chapters 7 and 8 What to Do Assignment: Communications (Due _________) Assignment: Memo (Due _________) Business Applications What to Read Topic: Writing Reports Read Chapter 12 Topic: The Rough Draft and the Revision Process Read Chapter 9 Topic: Business Presentations Part One Read Chapter 13 Topic: Business Presentations Part Two None What to Do Quiz 2 (Due _________) Assignment: Report (Due _________) Discussion: Presentation (Due _________)

Business Communications Last revised 4/20/2011 Business Communications Pima Medical Institute Online Education HCA 210 Student Course Map Crafting Job Search Documents What to Read Topic: Resumes Read Chapter 14 Topic: Cover Letters None Topic: Job Interviews Read Chapter 15 What to Do Assignment: Resume (Due _________) Assignment: Cover Letter (Due _________) Discussion: Interview (Due _________) Final Paper Assignment (Due _________)