Findings of Member Satisfaction Survey, 2016 Vision: Sustainable Development for Cambodia Findings of Member Satisfaction Survey, 2016 Content 1. Objective 2. Appreciation 3. Findings 4. Suggestion Presented by : Bansok ROS, Research & KM Specialist, CCC

Vision: Sustainable Development for Cambodia Objective: Assess CCC members of their satisfactory reflection on CCC’s services, and seeking improvement. Appreciation

Vision: Sustainable Development for Cambodia Findings Items Organizations Respodn’t Exec’t Respodn’t O&T Respondents (N=93) Executive O&T FNGOs 55% 56% 52% 67% 33% LNGOs 45% 44% 48% No Executive Level O&T Level 1 Executive Director Membership Devlop’t Specialist 2 Country Director Accountant/Financer 3 Country Representative Assistant Manager 4 Country Manager Admin Officer/Project Staff 5 Country Operation Manager Liaison Program Manager 6 Managing Director Finance Monitoring Officer 7 Director HR & Admin Officer 8 Deputy Director Finance and Admin Manager 9 Founder & Executive Director M&E Coordinator/Officer 10 Finance, Admin &HR Manager IT Coordinator/ IT Assistant 11 HR Director/Manager Public Relation Officer 12 Head Office Manager Business Support Services 13 National Director Office Manager 14 Organizational Devlop’t Manager Project/Program Coordinator 15 Senior Finance Manager National General Secretary 16 Senior Coalition Manager Finance Assistant 17   Outstanding reliable data

Vision: Sustainable Development for Cambodia Findings Respondent’s perspectives as CCC Membership

Vision: Sustainable Development for Cambodia Findings

Vision: Sustainable Development for Cambodia Findings

Vision: Sustainable Development for Cambodia Findings

Vision: Sustainable Development for Cambodia Findings 70% of CSOs would be partnering to join bidding for fund 25% of CSOs prepare to merge with others for finance

Vision: Sustainable Development for Cambodia Findings Tenable Feasible Infeasible Defunct

Vision: Sustainable Development for Cambodia Findings CSR & RBC Engagement Yes No N/A 12% 49% 39%

Vision: Sustainable Development for Cambodia Findings Legal themes (LANGO & Taxation) Capacity building fundraising, proposal writing, and M&E, including procurement, tourism training which relates to environment and communities. Seeking new methodology and sharpen audience capacity for better improvement in future. Meeting and membership: 200$/year as membership or reducing cost. Simplify registration procedures, and reducing frequency of member meetings. Other suggestions and facilities: Support the process of changing new name of INGOs, coordinate and reactivate provincial/regional network, focus on disability issues, mobilize NGOs, develop partners and private sector to create social development enterprises, i.e. agribusiness, cooperative etc.

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