Motivation Theory – Elton Mayo Human Relation Theory All: Understand the Human Relation Theory of Motivation Most: Explain how businesses use the Human Relation Theory
Human Relation and Content Theory: Elton Mayo and the Hawthorne Effect Investigated groups of workers working together with changing physical factors around them; e.g. heat, light, breaks etc. Showed that output rose when conditions worsened. This was due to the resilience of a tightly knitted group. Human factor not physical factors
Human Relation and Content Theory: Elton Mayo and the Hawthorne Effect Mayo’s research showed the importance of treating employees as humans not machines and taking an interest in them. Showing the use of group incentives (give workers a sense of belonging)
Impacts on modern work places Increased amount of communication between managers & workers (blogs, newsletters) Provide options of working in teams Encouragement for social events within and outside of work. HR departments becoming a regular feature of modern day organisations. Personal development plans to motivate employees