Operations Planning Product or Service Workshop #3 Operations Planning Product or Service © Career Partners, Inc. 2015

In business you wear many hats It’s a juggling act! You as the business owner are responsible for everything the business does – you are responsible for the success or the failure of the business. © Career Partners, Inc. 2015

Common Sense! Stress that this is not rocket science – only common sense is required. © Career Partners, Inc. 2015

Building Customers Personnel Supplies Equipment BASIC QUESTIONS © Career Partners, Inc. 2015

Where? How large? Buy or rent? BUILDING Any special characteristics? Stop, give the class a few minutes, and ask each team to provide a short list of answers to the questions shown. Buy or rent? © Career Partners, Inc. 2015

Operating hours? Fulfillment rate? How do they pay? CUSTOMERS Operating hours? How many customers/orders do you expect in a day? Fulfillment rate? Stop, give the class a few minutes, and ask each team to provide a short list of answers to the questions shown. How do they pay? Where do they park? © Career Partners, Inc. 2015

How many? How much are they paid? Training? PERSONNEL Stop, give the class a few minutes, and ask each team to provide a short list of answers to the questions shown. Training? © Career Partners, Inc. 2015

What do you need? How much? When? Inventory? Where is it purchased? SUPPLIES What do you need? How much? When? Inventory? Where is it purchased? Stop, give the class a few minutes, and ask each team to provide a short list of answers to the questions shown. Do you manufacture it? Inventory control? © Career Partners, Inc. 2015

Storage? Accessibility? Maintenance? EQUIPMENT Stop, give the class a few minutes, and ask each team to provide a short list of answers to the questions shown. Maintenance? © Career Partners, Inc. 2015

Operations Planning Product or Service Workshop #3 Operations Planning Product or Service © Career Partners, Inc. 2015