Property Management Center Tenant Work Order and Preventative Maintenance Organized and Efficient Management of Tenant Work Orders and Preventative Maintenance sales@cimasoft.com

Property Management Center Albuquerque Plaza has been using CIMASOFT systems for over Nine years: “Your rave reviews are earned… I spoke today with a new tenant and instructed her on the use of our work order system. She was duly impressed with it, so you can see it makes a difference to our tenants. We also use it as a marketing tool to say how wonderful our buildings are and how quickly we respond. You have done a nice job.” Tenants have reported that the system is very simple to use and has what they need. Property Management Team has successfully managed daily Tenant work orders from quick response to final bill back. Property Management Team is now successfully managing Preventative Maintenance work orders from forecast to history.

Preventative Maintenance Property Management Center Streamlined Efficiency Data Entry – Initial Load to Daily Updates Workflow – Tenant Submit to Admin Complete Push Notification – Field Team and Tenant Accessible Capability Microsoft Azure Cloud – Scalable and Secure Any Browser - Full Screen and Mobile Layouts Unlimited Users – Administrative and Tenant Auto Messaging - Email and Text Flexible Configuration Workflow – Steps and Schedule Work Orders – Types and Content Equipment – Specs and History Analytics – Dashboards and Reporting Tenant Work Order and Preventative Maintenance Consistent High Quality Tenant Services and Controlled Maintenance Costs

Core Tenant Work Order Process Property Management Center Core Tenant Work Order Process Email and Text Message to Assignee Email and Text Message to Internal Staff and Tenant Email and Text Message to Internal Staff and Tenant Tenant New Work Order Type Detail Work Order 1 Assigned Date & Time Performed Date & Time Completed Date & Time Type Detail Status History Work Order 2 Tenant History Work Order History WO 1 Completed ($) WO 2 Completed ($) WO 3 Completed ($) Open Work Order List All Open Work Orders Listed Tenant 1 New WO Assigned To Tenant 2 Pending WO Assigned To Tenant 3 Completed WO Assigned To Analytics and Reporting Tenant Billing WO History

Tenant Work Order Process – Tenant Portal Property Management Center Tenant Work Order Process – Tenant Portal WO: M15819 (Synergy Ventures 1313 Melanie Chavez) Can we please get a vacuum to clean floors from construction stuff left behind.   Thank you!, Vacuum SUBMITTED ON: February 2 2018 10:46 AM

Tenant Work Order Process – Admin Portal Property Management Center Tenant Work Order Process – Admin Portal

Core Preventative Maintenance Process Property Management Center Core Preventative Maintenance Process Equipment Detail PM Schedule PM 1 PM 2 PM 3 PM Work Order 1 Assigned To Equipment Detail PM 1 Status History PM Work Order 2 PM 2 Generate Monthly PM WOs PM Schedule Items for Month PM 1 New WO WO 1 PM 2 New WO WO 2 PM 3 Skip WO Equipment Detail History for Month PM 1 Completed PM 2 Completed PM 3 Skipped Analytics and Reporting PM Forecast PM History

Preventative Maintenance – Admin Portal Property Management Center Preventative Maintenance – Admin Portal

Preventative Maintenance – Admin Portal Property Management Center Preventative Maintenance – Admin Portal

Implementation Setup Fee (Data and Configuration) $2,200 per Location Property Management Center Setup Fee (Data and Configuration) $2,200 per Location Data Import / Bulk Entry User Accounts and Permissions Computer and Device Setup Monthly Fee (License, Hosting and Support) Tenant Work Order $495 per Location Preventative Maintenance $325 per Location * Property Management Office up to 3 Buildings = Location

Preventative Maintenance Next Actions Property Management Center Tenant Work Order and Preventative Maintenance Accept License Agreement with Deposit Setup and Configure Each Location Schedule Training (Webinar and PowerPoint) Actively Support