LONDON MIDLAND – THREE GREENS Presentation to NTF 8th June 2016 Steve Helfet – London Midland Head of West Coast Services Martin Colmey – Network Rail WM&C Current Operations Manager

The Nature of the Network BIG 164 MILES EUS - CRE 6 MILES WFJ - SAA SMALL WEST MIDLANDS SIGNALLING CTR NEWLAND EAST SIGNAL BOX 1M TONNES OF EARTH MOVED STA/NTB PWAY TEAMS FIXING SMALLEST ISSUES

Network Rail Workstreams CHALLENGE 500 SPLITS WORK INTO PROJECTS AND IMMEDIATE ACTIONS BIG SMALL KEEP BIRMINGHAM NEW STREET GOING BY HAVING PEOPLE WORKING TOGETHER TOWARDS PREDICT & PREVENT INCIDENT RESPONSE

BIG SMALL DEVELOP AREA GOVERNANCE ALLOWING LOCAL DECISION MAKING Joint Workstreams DEVELOP AREA GOVERNANCE ALLOWING LOCAL DECISION MAKING BIG SMALL IMPROVE A NUMBER OF SERVICES BY CHANGING ONE OVERHEAD LINE PROJECT CROSS CITY AUTUMN TIMETABLE

London Midland Workstreams HEADS OF ROUTE RAISE THE ISSUES TO SUPPORT LOCAL DELIVERY BIG OVERHAUL OF TOOLS AND PROCESSES ENABLING BETTER DAILY MANAGEMENT SMALL DEALING WITH BIG INCIDENTS BY ANALYSING THE ROOT OF THE ISSUES

BIG LUCK SMALL STATION BY STATION ASSESSMENTS FEWER FATALITIES The Element of Luck STATION BY STATION ASSESSMENTS FEWER FATALITIES BIG FEWER MAJOR INFRASTRUCTURE FAILURES SMALLEST ISSUES REPORTED AND ASSESSED SMALL BUILDING A PERFORMANCE CULTURE… …INCLUSIVE OF ALL OUR PEOPLE