Linking Faith and Service Mission Linking Faith and Service Vision A bridge to a brighter future through lifelong learning Core Values Learning as a focus across all Glade Run’s programs as evidenced by: Discerning the strengths and cultures of families Emotional and behavioral management to facilitate academic achievement Innovative learning opportunities for staff, children and families Program excellence and positive impacts as evidenced by: Partnerships with families to understand their needs and achieve success at home and in the community Data that indicates successful outcomes for individuals and families Improved academic performance High satisfaction ratings A welcoming culture Working with individuals and families in the most appropriate setting available Work environments that thrive on the seven commitments of sanctuary Our Christian foundation Reports/Open Communication The Director of Quality and Compliance is a direct link to the Quality Council (EMT) – report progress, findings, etc. The role of the QI Department will be to support the Champions and Quality Improvement Teams. Champions will complete a quarterly report/update on the progress of the QI measure to QI Director and Quality Council. Quality Initiatives Champion (s) will be assigned to each quality initiative. Quality Improvement Teams will be created for each quality initiative – consisting of staff with the expertise, skills and knowledge needed. The Quality and Compliance Director is a support to all Quality Improvement Teams for support and guidance of quality initiatives.

Quality and Compliance The primary focus of this report is to provide the board with an overview of the Quality Management Plan. An action step of the agency 2013-2014 strategic plan was to improve the QI plan and Ongoing QI processes – align the quality improvement plan with strategic goals and identified outcome measures. The Executive Management Group has successfully aligned the quality initiatives with the goals and action steps. The quality initiatives and outcome measures closely align with the following goals and actions steps. AGENCY WIDE: Goal 1: All programs will demonstrate excellence through integrated approaches within and between program areas - Measurability/outcomes/impacts - Consistency - Coaching/training - Incorporate agency values Action Step 1: Identify, develop and implement evidenced based interventions across programs. - Identify the evidence based methodologies (CBIT; CBT; PCIT; PBIS; ABLES: structural therapy - Train program staff in the identified interventions (trauma informed care; sanctuary) - Supervise and coach the models (frequency,; content; live observations