Help file of PG/VIP Reference PIMS Help file of PG/VIP Reference
Login Screen Step 1: Please Enter 21 digit Head of office Login Id and Password Step 2: Click Login Button
Click on Office Button >>
Step 3: Page will be appear if any Action awaited on Public Grievances / VIP Reference Step 4: If take any action Click on Particular link other wise Click on Skip >>
Step 5: Expanded the Module of Public Grievances
Step 6: There are four link of this module : Add Public Grievances Tracking Public Grievance Send Reminder Dispose the matter
Step 7: After Click on Add Link. This Page will be appear Step 8: Fill the all fields and click on Submit.
Step 9: Record has been Saved and sent to forwarded office
Forward to the related office by click on forward button.
Step 10: Track the Details of file
Step 11: Send Reminder by click on Send Reminder Button.
Step 12: After Satisfactory, Click for dispose the matter
Step 13: MIS Report by click on MIS Report.
Step 13: VIP References Module Same as working Public Grievances. Step 14: Go from Step 1.
Thank You