UNDERSTANDING PARTICIPANTS AS CONSUMERS CHAPTER 5 UNDERSTANDING PARTICIPANTS AS CONSUMERS
Adult Sport Participant Market: General Observations Majority of American adults do not participate in many of the most common sports Numbers conflicting; Surgeon General’s Report (only 15% of adults say that they exercise regularly) Why?
Most Popular Sports
Participant Consumption Behavior Actions performed when searching for, participating in, and evaluating the sports activities that consumers feel will satisfy their needs and desires.
Model of Participant Consumption Behavior
Decision-Making Process Problem Recognition Information Search Alternative Evaluation Participate Post-Participation Evaluation
Psychological Factors Personality Perception Attitudes Motivation Learning
Maslow’s Hierarchy of Needs
Model of Attitude Formation
Why Do We Participate? Personal Improvement - Better health, sense of accomplishment, develop positive values, etc. Sport Appreciation - Enjoy the game and competition Social Facilitation - Spend time with others, feel like part of a group
Sociological Factors Culture Reference Groups Family Social Class
Model of Consumer Socialization