Mastering Delegation in a Chaotic Environment Lead/Learn Sample Module Mary Kay LaBrie

What is Lead/Learn? Three Tracks Sixteen (16) Classes Blended Learning Approach

Why Managers Don’t Delegate Fear Lack of Know How Playing it Safe Takes too Much Time What’s your favorite excuse?

DOS Determine which types of tasks/projects you can delegate (and which you can’t) Organize and plan using the right level of authority Select the proper delegation style given the individuals you are delegating to

Tasks You Can Delegate Routine Noncritical Within the ability of your employees Easy to learn Provide opportunities for development Not time sensitive (or have a realistic deadline)

Seven Levels of Authority Tell: make decision as the manager Sell: convince people about decision Consult: get input from team before decision Agree: make decision together with team Advise: influenced by decision made by the team Inquire: ask for feedback after decision is made by team Delegate: no influence, let team work it out

Four Delegation Styles Controlling Coaching Consulting Coordinating