Real Time System Resilience Management SHREWD Single Health Resilience Early Warning Database Real Time System Resilience Management

About Transforming Systems Launched in 2009 in Kent 7 years of R&D and Testing First in UK to use real time data Design of the system with Operational experts Went to Market in 15 months ago Covering 14% of NHS (300% Growth – on course to double in size in 2017-18) Business Model: Coproduction & Continual R&D

How We Help WaitLess Strategic Escalation Resilience Reduce A&E Attendances Better Care for Patients An App for Patients Geo – locates you Combines real time waiting times, patients waiting with traffic & travel A real-time urgent care dashboard Whole System Takes capacity and demand information from all providers Allows you to see utilisation of your resources at a glance Improve Performance: Manage resources in real-time Buy 6-8 hours on existing processes Whole system Easy to use APP Allows front line teams to respond quickly See what has been deployed in real time See system pressure in 3 seconds 3 clicks to detail Whole System Real-time In your Pocket Teleconferencing made easy

NHSE Strategic whole system view of Kent, Surrey and Sussex & exploring data feeds to COBR

Simple View of Programmes and Delivery

One Click to drill into detail

Links performance to programmes of work

New Shrewd Escalation Communication through your smartphone

An APP for Minor Emergencies 18,000 Downloads 135,000 uses Reduction of 5% of A&E attendances to MIUs Reduction of 11% of Minors attendances Loved by patients (99.96% satisfaction) Seen as essential by NHS Leadership

Predictive Research

The Future of Prediction/AI

Our Red Lines in Technology Design: SAFER Transforming systems has developed functionality in SHREWD to monitor SAFER and Red and Green day metrics. Our Red Lines in Technology Design: All functionality has been developed with Nursing staff Our aim is to make it easy and quick to share essential information, to help operations managers and clinicians We design our technology to work in harmony with front line teams, to reduce administration This slide pack describes how SAFER works.

SAFER Overview Dashboard View We are currently working on requirements for an overarching SAFER dashboard that will allow the SAFER lead and SMTs to view SAFER metrics as a whole for the hospital in addition to the by ward dial view

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