OBHR 4P93 Planned Organizational Change Barry Wright bwright@brocku.ca Ext. 5034 Taro 465

Change Messages Some things to look forward to as a Change Agent – From Larry Alexander – 1985 – (Old – but have things changed?) Asked of 93 medium and large organizations Implementation took more time than originally allocated – 76% Major problems surfaced that had not been thought of before – 74% Coordination was not effective – 66% Competing activities and crises detracted attention from the change – 64% Employees involved with the implementation not skilled enough – 63% Training given to lower-level employees lacking – 62% Uncontrollable factors (from environment) had an adverse impact – 60%

Quy Nguyen Huy is associate professor of strategy and management at INSEAD. He holds a Ph.D. from McGill University in Montreal, Canada. Today Read (from ABI inform on library page) Quy Nguyen Huy - Time, Temporal Capability, and Planned Change - Academy of Management Review - Vol. 26, No. 4, 601-623                                     When reading … What was the big message? 2) What did you find that was “interesting” 3) How did it relate to previous readings? 4) Were there any “holes” or weak points? 5) What did you take away? “Change Agent Lessons Learned” You MUST make a written summary

My Thoughts … What was the big message? Many different types of change (at least four) to “enact” – it depends upon what the situation might be (propositions). The key point I found, was it is the sequencing, timing, pacing, and combining the ideal types that is where the “magic” occurs.

Let’s divide into groups of Four You will be assigned one of Huy’s four change approaches: Command, Engineering; Teaching; Socializing Deep dive time – pick a change that is happening in an organization that would fit your approach – be prepared to support your example. Add some ‘combining’ as well (if it fits).

Forces for Change Global Competition Ethics / Social Responsibility                                                              Forces for Change Global Competition Ethics / Social Responsibility Speed Digital Workplace / Technology Diversity Customers Key point – organizations are linked to their environment – to succeed organizations must adapt We do not have to change, because staying in business is not compulsory. W. Edwards Deming

Next Day – Read … Change Management – Or Change Leadership? Roger Gill Journal of Change Management This paper argues that, while change must be well managed, it also requires effective leadership to be successfully introduced and sustained. Don’t forget your ONE page summary (you need 15 of them).