Linking with Children’s Integrated Services Tajinder Madahar – Head of Children’s Targeted and Duty Services Sophie Russell - Head of Children’s Strategy and Improvement

Children and Families Direct www.nottinghamcity.gov.uk/children-and-families/children-and-families-direct/ From Sept 2017: C&FD received 21,913 contacts requesting help for children, young people and families. 11.2% (2,849) of those contacts were from schools. Overall, 21% of contacts reach the threshold for social care referral and 10.3% progress into early help or targeted services. A greater percentage of contacts from schools progress to referral (21.9%) and early help (18.5%) than other agencies. Over the same period: C&FD processed 4574 social care referrals 11.7% (535) of those referrals were from schools. Overall, 90.8% of referrals go on to receive an assessment or service. A greater percentage of referrals from schools progress to assessment service (96%).

Team Around the School – subject to consultation – roll out Jan 2019 Level of Support Offer UNIVERSAL The Duty Worker from the Targeted Family Support Team will be the main point of contact and will provide telephone support for where there are queries or concerns about a child and where necessary escalate to their Team Manager/Specialist where a decision will be made regarding further action. EARLY HELP In addition to the universal offer, the school will receive a drop-in clinic on a termly basis, facilitated by a Targeted Family Support worker. The DSL/Headteacher will be able to discuss their Pupils At Risk (PAR) register or cases causing concern.   The Family Support Worker will discuss any relevant families with their Manager/Specialist who will decide any further action. This may include parents attending a future drop in clinic or discussion at the multi-agency Locality Hub. If it necessary, following the discussion, the Family Support worker will support the completion of the Multi-Agency Request Form (MARF). EARLY HELP TARGETED SUPPORT In addition to the universal and early help offer, the school will receive a termly meeting with a Targeted Family Support Team Manager or Specialist to discuss concerns and emerging themes. PROTECTION If required the school will be offered a termly meeting with a Service Manager or Head of Service.

Our Priority Families Programme Phase 2 – working with 3587 families. 93% of our target of 3840. PbR for 1651 families. 43% of 2020 target. Secure developing – Service Transformation Maturity Model – individual partnership plans developed. Partners case-holding, partnership Accredited Practitioners. Strong relationships with DWP through our 3 TFEAs. Developing links to work on exclusions, knife crime, SEND Reform, prevention of evictions and High Risk Teenagers panel

Outcomes Education needs - 38 classrooms School attendance – 23 classrooms Exclusion/behaviour issues – 7 classrooms 80% ‘conversion rate’ from attachment to significant and sustained outcomes. 568 families had education needs identified at the start of intervention. 1124 individual issues (38 classrooms of 30 pupils). 100% made progress against their identified needs in line with the Troubled Families Outcomes Plan. 485 families had school attendance recorded as an issue – 678 individual issues (23 classrooms). 100% made progress against their identified needs in line with the Troubled Families Outcomes Plan. 160 families had exclusion/behaviour issues recorded – 198 individual issues (7 classrooms). 100% made progress against their identified needs in line with the Troubled Families Outcomes Plan. To date we have 80% ‘conversion rate’ from attachment to significant and sustained outcomes.

Next Steps Commissioning of integrated 0-5 model Team around the School model Trauma-informed practice developments Workforce Development – Whole Family Worker and Leadership Skills Framework Predictive analytics – supporting our knife crime strategy. Partnership Early Help Assessment and recording in Liquid Logic Developing the evidence-base – planning for post-2020.

The Value of our Early Help Services Case Management Circa 500 families open with 1000 children at any time Parenting Interventions Group Work Home Visits Open Access 6k Children Centre sessions with 114k attendances in 17/18 2k Play & Youth sessions with 32.5k attendances in 17/18 Step Downs 900 children stepped down. 223 were subsequently allocated to targeted support services. If step down support was not available it is likely that a high percentage of those cases would have required assessment or longer term social work support. Projected additional social work cost per annum is £295k Step Downs – 900 stepped down. 223 allocated to targeted case management. The rest into Early Help or into group work (which is not yet recorded in LL). 51 of the 223 came from C&FD. If they had not gone to Targeted at least 60% would require social work assessment. Circa 31 cases for assessment. Cost of assessment is - 1.6fte social workers at 19.1 caseload. 45 days assessment at £108 per day (L2 cost) = £7,776 per quarter. £31,104 per annum. The rest have stepped down from Duty (after assessment) or from long-term teams. A higher proportion of those would have required longer term support had step down support not been available. Assume 75% of remaining 172 cases allocated to targeted = 129 cases. At 19.1 average caseload this equates to an additional 6.75fte social workers. At L2 cost would be £264k. TOTAL - £295,090. Targeted Group Work 95 families referred with 228 children. 75% success rate means that 171 children did not go on to require more specialist support. At our average SW caseload of 19.1 this would equate to a further 9 social work posts. At L2 this totals £354,609 per annum. Demand Management – 20% = 130. Equates to 7 social workers at average caseload of 19.1. Cost at L2 (£39,401)= £275,807. 50% - 215 / 19.1 = 11 x £39,401 = £433,411 75% - 472 / 19.1 = 25 x £39,401 = £974,000. NB – this assumes we could recruit additional NCC employed social workers – does not take into account agency costs. Demand Management Only 13% (82) of children went on to require social work support after early help intervention in Q2 2017. If this increased to just 20% the social work cost would be £276k. At 50% - £433k. At 75% - £974k.

Does Early Help work? Following this period of EH/SC intervention 82% (385 + 134) of children have not had any further Social Care or Early Help engagement to date.