The Lawyer as Manager Ruby Powers, Houston, Texas Daniel Sharp, Los Angeles, California Becki Young, Silver Springs, Maryland

Effective Communication with Staff and Clients Set expectations for employees Know your strengths and weaknesses Other matters to discuss with employees

Employee Performance Improvement Plans Sample Performance Improvement Plan (PIP) Handling termination of an employee Tips

How to Get the Most out of Staff Hands off vs. Hands on approach Hiring practices Communicate Expectations

Best Practices Be consistent Reevaluate vendor needs The importance of a mentor Marketing

Questions & Answers Ruby Powers, Houston, Texas Daniel Sharp, Los Angeles, California Becki Young, Silver Springs, Maryland