1st Customer Services and Billing Workshop

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Presentation transcript:

1st Customer Services and Billing Workshop 8 – 10 October 2014 Ezulwini, Swaziland Self Introductions

Why Self Introductions? People seemingly love jikoshoukai, self-introduction Hey, in SATA we believe in jikoshoukai – it breaks the ice, creates friendship and removes fear Copyright 2014 © SATA Secretariat, All Rights Reserved

Copyright 2014@ SATA Secretariat, All Rights Reserved Participants Who you are and from where? What you do? Your interest in Customer Services and Billing? What have you been doing recently? What you expert from this meeting and your contributions? Copyright 2014@ SATA Secretariat, All Rights Reserved