The Reception Area Office Management The Waiting Room Environment The Reception Area: The Waiting Room Environment. Office Management

General Guidelines for Waiting Rooms Low-key lighting Design for comfort, safety, and enjoyment Monitor cleanliness, safety, and privacy Low-key color Appropriate reading material (and television) Pleasing Comfortable Durable Decor A waiting room must be designed for the patient’s comfort, safety, and enjoyment with: - Pleasing, comfortable, durable furniture - Low-key color schemes, lighting, and decor - Appropriate reading material (and television). Make sure to monitor the waiting room frequently for cleanliness, safety, and privacy.

Guidelines for Pediatric Waiting Rooms Sick Well For a pediatric waiting room, Sick and well children may be separated Toys should be clean and safe A good selection of children’s books should be maintained

The Waiting Room Environment The Americans with Disabilities Act (ADA) requires that all patient areas be accessible to all patients The Americans with Disabilities Act requires that all patient areas be accessible to all patients. Paths must be clear of obstacles and obstructions and the restrooms must be checked regularly. Paths must be clear of obstacles and obstructions Restrooms must be checked regularly

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