Through a Repeatable Process & Tools Replicating the expertise, wisdom and tacit knowledge of critical professionals into the heads and hands of their coworkers Knowledge Transfer: What Benefits will be gained? Development of the workforce needed to hit our 1-3 year strategy 50% quicker on-boarding & 90% retention of unique knowledge Engagement and retention of Millennials through increased career opportunities Identifying best practices and creating consistency (e.g. working with offshore partners) What Risks will be Avoided? Reduce number of employees with unique siloe’d knowledge Minimizing the knowledge loss impact of retiring workers Load leveling to reduce overreliance on one expert = Talent Risk Mitigation Prepare for emergency talent loss scenarios Through a Repeatable Process & Tools Knowledge Silo Matrix = Assess and Prioritize Risk Skill Development Plan = Measurable Path to Action Knowledge Transfer Workshop = Empowers mentors to act on their plan.