www.tis.org.uk Understanding People – Unlocking Potential Welcome to the TIS Housing & Community Engagement Staff Residential 2017 Ilene Campbell TIS Chief Executive TIS Housing & Community Engagement Staff Residential 2017 Thursday 23 – Friday 24 March 2017 www.tis.org.uk
Make the most of this experience Join TIS together with housing and participation professionals from across the country to make the most of this experience and enjoy time out of the office to: Catch up with colleagues Take time to reflect Gain new ideas Build on relationships with tenants & residents groups & communities
Over the next 2 days Network with key figures from across the Scottish social housing sector and… Share good practice Gain innovative ideas and new knowledge Expand your personal development Better understand the topical issues and key process within the sector Feel inspired!
Highlights of the event: Thursday Taking a Coaching Approach in your Work with Tenants & Communities Adele Fraser, Linstone Housing Association TIS Scrutiny Approved Accreditation: Are you ready? Joy Watson, Hillcrest Housing Association Community Impact of Allocation Policies Alistair Reid, TIS Using Customer & Community Complaints to Improve Services Lynda Johnstone, TIS
Highlights of the event: Friday Community Empowerment and Engagement Gerard McCormack, Improvement Service Supporting Tenant Understanding of Housing Finance Alistair Reid, TIS Anti-social Behaviour: Positive Solutions to a Community Concern Lynda Johnstone, TIS Scrutiny: The way ahead Lynn Stewart, Scottish Housing Regulator Power Zone Learning Digital Inclusion, Customer Satisfaction Surveys, Community Involvement in Regeneration Community Asser Transfer: East Ayrshire Council Angela Graham, East Ayrshire Council
Enjoy the next 2 days! Ilene Campbell TIS Chief Executive www.tis.org.uk Understanding People – Unlocking Potential Enjoy the next 2 days! Ilene Campbell TIS Chief Executive TIS Housing & Community Engagement Staff Residential 2017 Thursday 23 – Friday 24 March 2017 www.tis.org.uk