Community Advisory Committee Meeting

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Presentation transcript:

Community Advisory Committee Meeting Operations Update Community Advisory Committee Meeting February 14, 2017

Performance Report Card Performance Indicator Standard Jan 2017 FY17 On-Time Performance 91% 92.2% 91.5% Late 4 0.10% 0.06% Average Initial Hold Time 120 sec 72 85 Calls on Hold Over 5 Min 5% 2.7% 4.0% Denials 1% 0.64% 0.38% Preventable Collisions Per 100,000 Miles 0.50 0.67(est.) 0.57(est.)

Highlights January highlights: Two new stand signs at UCLA New pick-up and drop-off location information for LAX WMR integration completed for the Eastern and West Central regions Google Traffic functionality is now integrated with WMR Regional Centers Emergency Work Group – Access staff, five regional centers and CalOES

Questions?