BEST PRACTICES FROM ORLANDO’S NIGHTCLUB SHOOTING

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Presentation transcript:

BEST PRACTICES FROM ORLANDO’S NIGHTCLUB SHOOTING IN THE WAKE OF TRAGEDY: BEST PRACTICES FROM ORLANDO’S NIGHTCLUB SHOOTING Heather Fagan, City of Orlando • Kena Lewis, Orlando Health • Michelle Guido, Orlando Police

TIMELINE JUNE 12, 2016

2:02 am 3 am 3:45 am Shooting began PIO and Media Relations notified On-scene 3:45 am

7:30 am 10:30 am 2:45 pm first press conference SECOND press conference 2:45 pm THIRD press conference

SOCIAL MEDIA STRATEGIES

MANAGING THE MEDIA

PUBLIC INFORMATION

BUILD CIVIC RESILIENCE

PRESS STRATEGIES

LOCAL, NATIONAL, AND INTERNATIONAL MEDIA

PUT YOUR CAPTION HERE

QUICK TIPS NEWS MONITORING RECORD INTERVIEWS CAMERAS ARE ALWAYS ON CORRECTIONS EMAIL OUT OF OFFICE

LONG TERM COMMUNICATIONS

VIGILS MEMORIALS PUBLIC RECORDS ASSISTANCE CENTER

1 MONTH – 6 MONTH – ONE YEAR OneOrlando FUND

LESSONS LEARNED

RELATIONSHIPS SUPPORT FROM OTHER AGENCIES HAVE A PLAN MULTICULTURAL RESPONSE DO I HAVE TO MAKE THIS DECISION TODAY? WEBSITE/COORDINATION WITH TECH DEPT DOCUMENT EVERYTHING JUMP BAG