This work has been produced by DGL (Aust) Pty Ltd Class 4 Learning Tool T-990 This work has been produced by DGL (Aust) Pty Ltd This Learner’s Tool is about the skills and knowledge required to store and warehouse Class 4 at DGL (Aust) facilities. This includes operational requirements for the safe and efficient control of all functions and effective management of hazardous situations.

Before you get started It is important that you complete all sections in this learning tool as it has been designed so that You can abide by the procedures of our organization. You can apply what you have learnt in this package in your day to day activities This Learning Tool is designed to be relevant only to DGL (Aust) Pty Ltd employees and only applied whilst employed with DGL (Aust) Pty Ltd You may have already acquired knowledge in the area identified in this package as you may have completed some specialized training. Or you may have been working within the industry for some time. Should you identify any improvement opportunities in the information contained in this package or have difficulties completing the package please contact National Training and Compliance Manager DGL (Aust) Pty Ltd PO BOX 1594 EAGLE FARM QLD 4009 Ph 07 3868 1001 Fax 07 3868 1055

Only Zero Tolerance is Acceptable Each day 16 people will not die in a work-related accident. Each year over 4 million people will not be hurt or made ill in US private industry. Families and communities will prosper. Safety, security and protection should all be linked in the minds of a company’s management, and we all believe in the goal of zero workplace injuries. It is easy for many organizations to cut safety programs or postpone investments in safer workplaces. But safety is a business value. Without safety, people do not have a vibrant economy or infrastructure. They do not have lives or livelihoods. No physical pain, no deep emotional anguish for the worker’s family, no negative talk about your organization in the community.

Do you have the fundamentals in place that will form a solid foundation for any safety program?

Safety Values & Principles Core values are the cornerstone of who you are and what you stand for. Safety and Health Environmental stewardship Highest ethical behavior Respect for people Principles are the ways you live your values day by day. Line managers are accountable for the safety performance of their employees. Working safely is a condition of employment. Employees must receive appropriate training. Survey helps you understand are you living up to your principles?

An Integrated Safety Management System Leadership Structure Process & Action Visible, demonstrated commitment Clear, meaningful policies and principles Challenging goals and plans High standards of performance Line management accountability Supportive safety staff Integrated committee structure Performance measurement and progressive motivation Thorough investigations and follow-up Effective audits and re-evaluation Effective communication processes Safety management skills

Safety Excellence is a culture that requires Involvement / Ownership by All Employees Management Commitment Condition of Employment Fear/Discipline Rules/Procedures Supervisor Control, Emphasis, and Goals Value All People Training Personal Knowledge, Commitment, & Standards Internalization Personal Value Care for Self Practice, Habits Individual Recognition Help Others Conform Others’ Keeper Networking Contributor Care for Others Organizational Pride Safety by Natural Instinct Compliance is the Goal Delegated to Safety Manager Lack of Management Involvement Natural Instincts Supervision Self Teams Injury Rates Dependent Independent Reactive Interdependent Any organization at any time should be able to understand where they are on the curve. Safety excellence is a journey, and a cultural transformation for those that choose to take the journey to excellence. Reducing injuries in any organization is a journey that requires a systems approach. Without a systems approach (the left-hand side of the curve) companies tend to: Focus on conditions Dismiss best practices because they occur in a different industry Delegate responsibility to safety staff Introduce too much change, too quickly Fail to recognize barriers to change Fail to provide corrective action for unsafe activities Implement safety procedures that either don’t work, or aren’t used Build a safety system and then walk away Here is what we have discovered to be the critical aspects of injury reduction as companies move from a management driven, control based approach to an interdependent culture, where safety becomes an integral business value and source of organizational pride. The question is, where do you want to be on this curve and how fast do you want to get there? *** This is the Bradley Curve. It was originated by Verlon Bradley, a former DuPont plant manager.

Behavior Based Audits

Where do our injuries come from? Cause of Injuries Where do our injuries come from? Unsafe Conditions 4% Unsafe Acts 96%

Auditing for Safety Focuses attention on safety. Shows how well safety is understood and applied. Shows where systems are working well. Helps identify weaknesses in systems. Helps clarify your safety standards. Raises awareness of safety issues. Identifies where people take risks. Prevents injuries. But - does NOT try to catch people doing something wrong!

Skills Required Noticing: Talking about: Unsafe acts Safe practices ...for conducting effective Safety Audits Noticing: Unsafe acts Safe work practices Unsafe conditions Unsafe situations Talking about: Safe practices Unsafe acts Unsafe situations Other safety issues Gaining Commitment

Observation Categories …help sharpen & sort observations Reactions of people Positions of people Personal protective equipment Tools and equipment Procedures

Contacting Someone Working Safely Start with a positive comment. Engage the employee in conversation. End with thanks. Chart 6

When Someone Is Working Unsafely ... a framework for the Audit Discussion 1. Observe; then contact. 2. Comment on safe behavior. 3. Discuss Consequences of unsafe act. Safer ways to do the job. If you comment... Express your concern. Focus on effects, not acts. If you question... Question to explore. Question to learn, not to teach.

When Someone Is Working Unsafely ... a framework for the Audit Discussion 1. Observe; then contact. 2. Comment on safe behavior. 3. Discuss Consequences of unsafe act. Safer ways to do the job. 4. Get agreement to work safely. 4. Get agreement to work safely. 5. Discuss other safety issues. 6. Thank the employee.

Test your knowledge Through the following slides you will be asked an number of questions to show that you have understood the content of this learning tool Please record your answer on a sheet of paper. For example for Question 1 you have four possible answers, therefore record either a b c or d. You will be required to submit the answers to all questions at the end of this leaning tool

Question 1 What are the 3 Divisions of Class 4? a) Flammable solids, Self Reactive Substances & Solid desensitized explosives b) Self-heating substances, Pyrophoric substances & Substances which in contact with water emit flammable gases c) Flammable solids, Substances liable to spontaneous combustion & Substances which in contact with water emit flammable gases d) Substances liable to spontaneous combustion, Substances which in contact with water emit flammable gases & Self Reactive Substances

Question 2 What is the Division and what type of substance that can ignite within 5 minutes once it has come into contact with the air? a) 4.3 - Substances which in contact with water emit flammable gases b) 4.2 - Pyrophoric substances c) 4.1 - Solid desensitized explosives d) 4.2 - Self-heating substances

Question 3 In most cases of the Class 4 placard what is the most common colour of the writing? a) White b) Grey c) Red d) Black

Question 4 What is the main way for classifying Class 4? a) Via Packing Group b) Via the SADT c) Via a UN code d) Via Reactivity

Question 5 At what SADT temperature are Self-reactive substances subject to controlled temperature for transport? a) less than or equal to 75 °C b) less than or equal to 65 °C c) less than or equal to 55 °C d) less than or equal to 85 °C

Question 6 In what manner should packages be kept? a) in a manner such that they cannot fall and cause spillage outside the compound b) in a manner such that they can fall and cause spillage outside the compound c) in a manner such that they are damaged and cause spillage outside the compound d) in a manner such that they cannot not fall but have caused spillage outside the compound

Question 7 Neutralizer should be available to treat the contents a spill, how much should you have? a) Not really compulsory to have neutralizer on site at any given time b) Enough to treat 200 litres c) Enough to treat a small spill as you have to contact emergency services for a large one d) Enough to treat the largest container stored

Question 8 What should be done with a small spill on the floor or walls of a building? a) Should be collected, absorbed, or diluted, and dumped in the bin b) Should be collected, absorbed, or diluted, placed in a suitable waste container for disposal c) Should be collected, absorbed, or diluted, placed back in the drum it has leaked from ready for disposal d) None of the Above

Complete the assessment Your Details Feedback on training program Question 6 Answer Question 7 Answer Question 8 Answer Enter your answers here Question 1 Answer Question 2 Answer Question 3 Answer Question 4 Answer Question 5 Answer

Additional information For more information on Class 4 products the following sources may be of assistance Australian Dangerous Goods Code 7th Edition Available to all DGL employees via the company’s intranet AS/NZS 3833:2007 - The storage and handling of mixed dangerous goods in packages and intermediate bulk containers