Increase your users productivity through Office 365 user profiles 2/25/2019 6:19 AM THR2075 Increase your users productivity through Office 365 user profiles Jeremy Thake VP of Product Technology Hyperfish © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Who am I? Vice President of Product Technology 3 yr Microsoft Product Manager 5 yr SharePoint MVP https://blog.Hyperfish.com @jthake Jeremy Thake VP Product Technology

Modern productivity software puts people at the center User Experience Email Calendar Web Data

Profile information is everywhere in Office 365

Over 80% of company directories are missing the core information to make Office 365 Successful

What doesn’t work? No contact info in Outlook cards No org charts in contact cards Blank Delve profiles ? Inconsistent profile information Can’t send to manager for approval Click to dial cell phone skype calls

Demo: Where is this information stored?

Demo: Basic people search

Demo: Delve like a pro

Demo: Advanced search techniques

Existing methods of update don’t work Email Blast Poor success rate Extensive manual work Help Desk Too Slow Bulk Edit Limited Success Expensive to implement Directory Sync

Hyperfish uses AI and Bot technology to ensure consistency and compliance across Office 365.

How it works Hyperfish monitors AD to identify what’s missing & incorrect Users are then notified by email or chat bot Chat bot Email Hyperfish makes it insanely easy for people to update their information Web Mobile

Using Hyperfish, most Organizations see a 300%+ improvement in profile completion within a few weeks.

Automated Easy for Users Hyperfish understands what's missing and incorrect, and then reaches out to end users to obtain the correct information. Easy for Users Users can quickly and easily manage their information from anywhere via mobile or internet connected device. Real Time Compliance Hyperfish continually monitors your environment to ensure consistency and compliance to standards as your organization changes

Business value Improve IT Service Delivery Increase Employee Engagement Unlock Value Reduce Risk

The CEO of a global oil company took eight hours to locate and contact an expert within the company in response to a crisis situation Now he can locate people in seconds thanks to Hyperfish.

In response to a 911 call at a manufacturing company, emergency services were sent to the wrong location because directory information was out of date. Hyperfish ensures employee location information is up-to-date.

Biotech leader has acquired 35 businesses in 5 years adding over 20,000 employees to its global workforce Hyperfish helps integrate new teams and bring people together

Estimated Saving for 1000 Users Task   How Often Average Time Saving Hours Per Year IT service requests and performing AD updates. 3 Changes Per User/Year 20 mins 1,000 End users submitting service requests 15 mins 750 Physically finding peoples desk or office Once a month 10 mins 2,000 Calling people while mobile or via Skype 1 call/week 1 Min 800 Researching meeting participants 2 meetings/month 5 mins New user post account creation 15% of users/year 38 Six Monthly AD content reviews Every 6 Months 4 Hours 8 Determining and documenting organizational structure Total Hours Saved Hours 6,604

Next steps Try Hyperfish now

www.hyperfish.com

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2/25/2019 6:19 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.