1. What service users and carers say about our services – the friends and family test

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Presentation transcript:

1. What service users and carers say about our services – the friends and family test

Friends & Family: Positive Response (May 2017)

2. Staffing indicators Supervision, appraisal and sickness absence

Staffing: supervision (May), appraisal (May) and sickness (Apr)

3. Statutory / Mandatory training rates

Stat / Man training (May 2017)

4. Bank & Agency usage

Agency

Agency

Substantive / bank / agency split (M2, 2017/18)

Staffing: establishment vs. actuals (WTE) - M2, 2017/18

Staffing: establishment vs. actuals (WTE) - M2, 2017/18

Staffing: establishment vs. actuals (WTE) - M2, 2017/18

5. Out of Trust bed usage

Out of Trust placements

6. Delayed Transfers of Care

Delayed Transfers of Care (DTOC) -- Trend by type of bed (18th Mar to 17th Jun 2017)

Delayed Transfers of Care (DTOC) -- Trend by reason (18th Mar to 17th Jun 2017)

7. NHS Improvement: compliance with operational performance metrics

NHSI: Compliance Dashboard (Month 2)