IT Strategy Map Template COMPETENCY CREDIBILITY CONTRIBUTION FINANCIAL Reduce cost Increase business value Expand revenue CUSTOMER Achieve best SLAs Satisfy business needs Increase external customer value INTERNAL Keep the lights on Accomplish strategic business objectives Innovate with technology Maintain cybersecurity Improve IT Productivity Digitally transform the business Enhance enterprise architecture Excel at project management TALENT & TECH Attract, develop, and retain employees with key competencies Obtain, implement, and utilize best IT tools for the job

IT Strategy Map Template [COLOR-CODED] COMPETENCY CREDIBILITY CONTRIBUTION FINANCIAL Reduce cost Increase business value Expand revenue CUSTOMER Achieve best SLAs Satisfy business needs Increase external customer value INTERNAL Keep the lights on Accomplish strategic business objectives Innovate with technology Maintain cybersecurity Improve IT Productivity Digitally transform the business Enhance enterprise architecture Excel at project management TALENT & TECH Attract, develop, and retain employees with key competencies Obtain, implement, and utilize best IT tools for the job