Roseline I. Echezona (Ph.D)*

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Roseline I. Echezona (Ph.D)* Repositioning Library Services in Academic and Research Libraries in Nigeria Using Web 2.0 tools Roseline I. Echezona (Ph.D)* Mercy U. Nwegbu (Ph.D)* Helen N. Eke* University of Nigeria, Nsukka*

<<<<INTRODUCTION>>>> LIBRARY SERVICES Traditional Modern ICT

PROBLEM STATEMENT LIBRARY SERVICES To investigate how library services can be repositioned with the advent and utilization of Web 2.0 tools.

OBJECTIVES OF THE STUDY Main: To appraise the utilization of Web 2.0 tools in repositioning library system services in Nigeria. Specifics: To: Find out the Web 2.0 tools available in libraries Identify areas in libraries where the available Web 2.0 tools are applied. Find out the extent of application of these available Web 2.0 tools in libraries Find out the challenges in using the identified Web 2.0 tools Identify strategies to enhance the challenges in using the identified Web 2.0 tools.

What is Web 2.0? Gabrela (2009) defined web 2.0 as the social use of the web which enables users to collaborate, create content, generate knowledge and share information online. Web 2.0 service Examples: Facebook, Youtube, Flickr, Twitter, Wikipedia, etc.

RESEARCH METHOD Area of Study: Nigeria Research Design: Descriptive Survey Instrument: Questionnaire 350 questionnaire copies were distributed to librarians that attended academic and research library session of the 2011 NLA National conference, while 297 copies were returned. Method of Data Analysis: Simple percentage and frequency and Mean.

RESULTS AND DISCUSSION RQ1: What Web 2.0 tools are available in libraries? S/N Web 2.0 Tools % N=297 1 Facebook 98.9 294 2 Blogs 91.9 273 3 LinkedIn 87.8 261 4 Youtube 86.8 258 5 Twitter 85.8 255 6 Social Bookmarking 84.4 252 7 Flickr 79.7 237 8 VOIP tools 58.5 174 9 Rss feeds 57.2 170 10 Podcast 56.5 168 11 Instant Messaging 53.5 159

RESULTS AND DISCUSSION CONTD... RQ2: What Sections are web 2.0 tools applied? S/N ICT Tools Mean Usage in Section Acquisitions Cataloguing Circulation Reference Serials Remarks 1 Facebook 2.8384 0.0000 0.10000 2.7273 2.7374 Used Mildly 2 Blogs 2.7172 2.8283 2.6970 2.6162 Used frequently 3 LinkedIn 2.4444 2.5354 2.4545 2.3939 Mildly used 4 Youtube 2.6667 2.5859 5 Twitter 2.3838 2.5152 2.4040 6 Social Bookmarking 2.0101 2.1313 2.0303 1.9899 Not used 7 Flickr 2.8586 3.1010 2.7475 2.7376 8 VOIP tools 2.2323 2.0707 2.0909 9 Rss feeds 1.2929 1.3737 1.2323 1.2020 10 Podcast 2.4848 2.4242 11 Instant Messaging 2.3737 2.0000 2.0404

RESULTS AND DISCUSSION CONTD... RQ3: What Challenges are encountered? S/N Challenges Mean SD 1 Frequent power blackout 3.55 0.72 2 Lack of fund 3.52 0.63 3 Internet connectivity problems 3.32 0.81 4 Lack of affordable technologies 3.27 0.78 5 Obsolete equipment 3.21 0.84 6 Low ICT skills of staff 0.79 7 Lack of ICT policies 3.14 0.83 8 Bureaucratic procedures 3.13 0.80 9 Technophobia 2.83 0.96 10 Staff resistance to change 2.64 0.95

RESULTS AND DISCUSSION CONTD... RQ4: What are the strategies for enhancement? S/N Strategies Mean SD 1 Steady power supply 3.76 0.54 2 Training of staff on Web 2.0 skills 3.75 0.48 3 Provision of strong Internet bandwidth 3.74 0.53 4 Purchase of relevant infrastructures 3.72 0.47 5 Funding of libraries by Federal Government 3.69 0.65 6 Sending library staff out on workshops 3.67 0.64 7 User orientation 3.66 0.56 8 Orientation of staff on benefits of Web 2.0 in libraries 3.58 0.72 10 Breaking strong bureaucratic procedures 3.44 0.73

CONCLUSION AND RECOMMENDATION . A stable and uninterrupted supply of power is needed to march on with worldwide Web 2.0 development in the libraries. Libraries now exist as place and space. librarians should gain adequate orientation on web 2.0 tools application in library as it will enhance library operations as well as widen the horizon of librarians in this area.

THANK YOU FOR LISTENING