Harrogate-Lakewood, NJ Site Profile Fitness Manager: Becky Harris

Lakewood, NJ Ocean County, NJ Central Jersey East Coast Not far from touristy shore towns such as Belmar, Pt Pleasant, Seaside.

Harrogate NIFS-August ‘14 LCS CCRC Established 1988 5 star rating from Medicare Not-for-profit organization All income after expenses goes back into the community.

Resident Breakdown: IL-226 Skilled Care-44 Total Members: 100

462 Square Feet

462 Square Feet

Equipment Overview Fitness Center: 2 Treadmills 1 Upper Body Ergometer 1 Nustep 1 Recumbent Bike 1 Elliptical 1 Rowing Machine Free Weights Adjustable Weighted Pulley Machine

Equipment Overview cont. Pool: Water weights Hand paddles Noodles Outdoor: Bocce Putting Shuffleboard Croquet Walking trails

Harrogate Fitness Manager

Employee Utilization of Fitness Center Employees are permitted to use the Fitness Center before work, during their lunch, or after work. Available to them 24/7 Currently there are not too many employees that consistently use the fitness center/pool. Most do not like to because of the glass door, they feel they are being “watched” by the residents.

Key Community Partners Activities: Sue Gallagher/Sharon Budde Very supportive/helpful/welcoming Dining Services: Michelle Lowe Has helped provide snacks at a few events Health Services: Margie Pannell Helpful to be the go between with communicating with the doctor. Therapy: RehabCare Great with referring Helps with events/programs

Marketing Department Collaboration Involved in a variety of marketing events. Harrogatunity Expo All resident meetings Marketing tours Overall very supportive of Fitness Program and encourage every current/future resident to meet with me.

NIFS Programming Highlights Fitness Freeze First official incentive program here 35 residents Oatmeal Breakfast 30 residents GREAT feedback-want more Cardio Challenge Not as popular-too much tracking (?)-15 residents

NIFS Programming Highlights cont. Balance Challenge Popular highlights: Balance Fair-roughly 40 residents 8 stations Therapy Department Ask the pharmacist Hydration station Wii-8 residents weekly So popular we continued it Balance Circuit-12-20 residents weekly Might add something similar to group fitness calendar

Communication with Members Bulletin boards Flyers in mailboxes “The Happenings” weekly newsletter Word of mouth/announcements in classes Personalized letters in mailboxes New resident letter Current resident letter SFE letter Therapy letter

Personalized Letters Hello (resident name), I wanted to take a moment to reach out and introduce myself. My name is Becky Harris, I am the Fitness Manager here at Harrogate. I’d like to personally invite you to meet with me to discuss how you can take advantage of everything the Harrogate Fitness Center has to offer. Whether you are currently an avid exerciser, or perhaps it has always been on your mind but you’re not sure how to take that first step. Now is your perfect opportunity. Here at Harrogate we strive to provide our residents with all of the tools needed to live a long, healthy, active life. It is my role as the fitness manager to help you with that process. Stop by the fitness center to schedule your first appointment, or you can contact me at x6261. I look forward to meeting with you and learning more about how I can help you with your fitness and wellness needs. Becky Harris, Fitness Manager

Strength & Challenges Strengths: Challenges: Executive Director and staff support Strong/solid group of avid exercisers/class participants Huge potential for growth Challenges: Size of facility-small for classes Amount and age of equipment Still some skeptical/hesitant residents

Questions?