Change Management “The Critical Component” Pamela Doyle Director Change Management “The Critical Component” IBT@DMSEXPO
Plethora of technologies Essential to remain relevant Future Plethora of technologies Essential to remain relevant Maintain competitive advantage © CopyRight Fujitsu 2013
Overwhelming Underwhelming Change management © CopyRight Fujitsu 2013
©AIIM 2013 “Winning the Paper Wars” Barriers to Adoption Surprisingly consistent year-on-year even at this level ©AIIM 2013 “Winning the Paper Wars”
Change Can Ignite Fear Users Managers Executive Management Copyright 2010 FUJITSU LIMITED © CopyRight Fujitsu 2013
What is Change Management “...is the application of the set of tools, processes, skills and principles for managing the people side of change to achieve the required outcomes of a change project or initiative” Change Management Learning Center Copyright 2010 FUJITSU LIMITED © CopyRight Fujitsu 2013
ECM/EIM and Change Management Critical component Begins at the initial formation of project and continues until last application Builds upon the vision Requires sufficient resources Ignoring could result in adoption pains or outright failure © CopyRight Fujitsu 2013
Change Management Strategy Create urgency Form a powerful coalition Create a vision for change Communicate the vision Remove obstacles Create short-term wins Build on change Anchor the changes © CopyRight Fujitsu 2013
MOEITS © CopyRight Fujitsu 2013
© CopyRight Fujitsu 2013