Improving Program Management and Service delivery using Information Technology: Using CMS2 for decision making Rubayat Khan Co-founder and Director, mPower Social Enterprises 4 Feb 2013, Barisal Shiree Lessons Learned Workshop

Real-time data: Endless possibilities What to do with real-time data? – Surveillance for on-time intervention – Monitoring for efficiency – Automatic reports Examples

Livestock Intelligence at NETZ and MJSKS

NETZ – Possible dashboard

Mobile immunization surveillance with EPI EPI – Award winning vaccination program Deficiencies we are addressing: – Vaccination workers dont have up to date roster of who has been vaccinated and who has not – No aggregate picture of the situation on the ground to make strategic decisions and course correction

SMS-based Surveillance with ICDDR,B Server Community Leaders (Imam, School teacher, etc.) SMS SURVEILLANCE REPORTS

Agricultural extension with CARE/DAM Research Organizations (e.g. BRRI) Agricultural Extension Workers Farmers

CMS2 Visualization Functions See overall trend in portfolio for strategic changes – Dig deeper and further with CMS3 and 4 – Be aware of external factors affecting performance Identify outlier households for targeted action Monitoring field worker visits – Geo-monitoring possible See each households details See geographic distribution of households and conditions Compare different subgroups performance to identify underlying causes

Visualization Demo

Case Workshop

Group Exercise

Final design

Thank you

DATA MONITORING TOOL