How to be an Informed Board Presented by David L. Brown
ASK QUESTIONS???
Important questions to be addressed monthly: Are productivity goals being met? Are revenues being collected? Is the organization making enough money to meet expenses?
Are expenditures within budgeting “limits”? Are there any cash flow problems? Are bills paid promptly? Are the accounts payable increasing?
Important questions to addressed quarterly or semi-annually: Are patient utilization goals being met? What is the profile of the client population? Demographic, socio-economic, cultural? Have these profiles changed? If so why? What are the implications for reassessment of the service mix?
Have the operations been cost effective for the past six months? Are there some program areas that consistently generate revenues and some program areas that run a deficit? Are standards for operational performance being met and reviewed by the Board? What additional information is needed from administration for follow-up or to develop new programs and/or services?