Office of Superintendent of Insurance OSI Paperless, Web-based Environment – Project Change Request Presented to the DoIT Project Certification Committee Presented by: John Franchini, OSI Superintendent and Nanda Kumar, OSI CIO October 28, 2015

Project Governance Project Name – OSI Paperless, Web Based Environment Project Phase - Implementation Lead Agency – Office of Superintendent of Insurance Executive Sponsors – John Franchini, Superintendent Agency Head– John Franchini, Superintendent Agency CIO – Nanda Kumar Project Manager – John Salazar, CSW Enterprises

Project Abstract Acquire, install, configure and deploy an agency-wide COTS electronic content management solution migrate the existing docketing processes and imaged documents from the existing New Mexico State Public Regulation Commission (PRC) legacy InfoShare 2000 system into a new-modernized system. The proposed system will provide OSI with eDocketing facilities and software functionality which will enable the OSI to perform maintenance of all OSI legal documentation relating to the insurance laws, state statues and OSI administrative policies and procedures. The proposed eDocketing software provides OSI with the following capabilities: scan original documents; add database index values based on predefined demographic information; store images, demographic information and associated indexes to a centralized database; Manage the workflow of incoming legal documentation; Manage the active and inactive records generated by the OSI. .

Project Accomplishments Purchased server and storage facilities to support the project ; Purchased Perceptive ImageNow ECM suite software; Utilizing the Perceptive Platform, developed the Insurance Document; Management System (IDMS) which replaced the PRC eDocket system; Successfully migrated all legacy eDocket data to the modernized OSI IDMS ; Utilizing the Perceptive Platform, designed, developed, tested and deployed the OSI Case Management System to track Insurance specific case work; Utilizing the Perceptive Platform, designed, developed, tested and deployed the OSI Data Warehouse (an OSI Internal Employee Portal) which includes data migrated from the IDEAL Legacy Database. The Data Warehouse will be utilized to search IDEAL historical transaction and view the associated original documents associated with the transactions; Currently developing a scanning and liking module which will be the scanning and indexing engine for the Data Warehouse Portal.

Justification for Change in Certification Budget Adjustment Request Request approval of $500K to continue with project initiative for period January 2016 – December 31, 2017; Funds will be used for additional software module implementation, project management and IV&V services; Certification Information Amount requested this certification - $500.0K Amount previously certified - $1,340.0K Total appropriated amount - $1,840.0K

Certification History Total Project Appropriation Funding Source – Laws 2012, Chapter 19, Section 7 Amount - $100K (June 2012) Amount - $490K (October 2013) Funding Source – Laws 2013, Chapter 227, Section 7 Amount - $750K – (May 2014) Funding Source – Laws 2015, Chapter 101, Section 7 Amount - $500K – This Request

Appropriation History Fiscal Year 2013 – Funding Source: Laws 2012, Chapter 19, Section 7 Amount - $590.0K Fiscal Year 2014 – Funding Source: Laws 2013, Chapter 227, Section 7 Amount - $1,250.0K

Phase 2 - Major Deliverable Schedule

Project Budget Budget Description FY14 FY15 FY16 FY17 FY18   Description FY14 FY15 FY16 FY17 FY18 Professional Services Project Management $104,774.40 $152,068.40 $115,000.00 $100,000.00 eDocket Module Implementation $55,256.13 $142,987.19 $0.00 Case Management Module Implementation $128,243.79 Data Warehouse Module Implementation $176,281.42 Scan/Link Module Implementation $120,000.00 Legal Opinion – Change Request $15,000.00 Records Retention Policy Manager Configuration and Deployment $50,000.00 Temporary Staff: Document Scanning IV&V $6,529.60 $27,720.00 $14,784.00 $7,500.00 Software Perceptive $85,836.39 Perceptive Records Retention Policy Manager Software $9,000.00 Visio, MS Project, Acrobat $11,998.38 Hardware Server/Storage $87,554.52 Server/Storage Install $12,155.20 Operations Perceptive Software Maintenance $15,708.20 $17,279.00 Perceptive Records Retention Policy Manager Software Maintenance $1,712.85 Scanner Maintenance Other Contingency (SBS Integration, Future SW upgrade, Maintenance, SAN, Licenses, scanning HW) $.00 $13,918.63 Total $379,812.82 $643,009.00 $442,775.85 $233,991.85 $140,410.48 Total Project Costs $1,840,000.00

IV&V Status IV&V – Horizons of New Mexico Ms. Janine Grant actively attends steering committee meetings,. Latest report shows overall status in the Green Zone: Report Highlights: “The OSI Paperless, Web-Based Environment Project continues to progress. The Executive Steering Committee meets bi-weekly to discuss action items and the overall development process. CSW’s Project Manager continues to report weekly on project status, deliverables/tasks completed, and upcoming tasks. This is in alignment with project management best practices.”

Questions? Thank you