Active Listening Athens, 11th-15th OCTOBER 2016.

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Presentation transcript:

Active Listening Athens, 11th-15th OCTOBER 2016

What does it mean? You would say: …we’ve been doing that since we were born!!!

Maybe you are right, but … …we are not talking about the same thing

they are only hearing and NOT listening Most of the people think they are very good at listening but…. they are only hearing and NOT listening

HEARING PHYSICAL ABILITY PHYSICAL AND MENTAL ABILITY LISTENING

LISTENING UNDERSTANDING COMMUNICATING

People prefer talking to listening and their favorite subject is …

themselves

Why is listening so important?

it helps to build trust and good relationships

HOW? LET’S SEE TOGETHER! :)