Leading Practice Implementation Guide MOSH ADOPTION SYSTEM NOISE TEAM Leading Practice Implementation Guide One of the most important deliverables of an MOSH adoption team is a user-friendly document that sets out details and guidance for those who choose to adopt the leading practice that has been demonstrated as being worthy of widespread adoption in the mining industry. Dickie Coutts 24 November 2010

Implementation Guide contents Consists of 4 Parts: Part 1 – Strategic context Part 2 – Adoption Guide Part 3 – Details of the leading practice Part 4 – Supporting Documents

Part 1: Strategic Context The problem addressed Summary description of the practice Summary of documented performance and impacts The generic value case It is most important that the reader has a clear appreciation of the strategic context of the leading practice in question, and of the potential for individual mines, and the industry in general, to benefit from adoption of the practice.

P1: The generic value case Industry performance on Noise Induced Hearing Loss Expected Health and Safety performance improvement Financial benefit of H&S improvements Initial cost to implement It is most important that the reader has a clear appreciation of the strategic context of the leading practice in question, and of the potential for individual mines, and the industry in general, to benefit from adoption of the practice.

Part 2: Adoption Guide Clarify potential for the mine to benefit – develop the value/business case for the mine Ensure existence of a clear implementation decision by mine manager Identify project manager and team for implementation Identify adopters (supervisors/workers) and stakeholders (management, OHS Committee, Unions, Safety Reps) Identify initial implementation site Briefing of adopters and stakeholders and communications plan Behavioural Communication plan and Leadership Behaviour plan Visits to and or discussions with source and demo mines In this Part of the guide all of the special considerations, precautions and procedures that the mine should take in implementing the practice are set out in sufficient detail for the mine to be able to plan and execute the work without uncertainty about what they need to do to achieve successful adoption.

P2: Continued Arrangements for special assistance considered necessary Identification of any special training considered necessary Identification of key success factors Design of a monitoring programme Development of the implementation plan for the mine Implementation at the selected pilot site Identification and documenting of any customisation needed prior to extension across the mine Implementation of customization Managing extension of the practice across the mine Completion of checklist to confirm adequate consideration of critical elements In this Part of the guide all of the special considerations, precautions and procedures that the mine should take in implementing the practice are set out in sufficient detail for the mine to be able to plan and execute the work without uncertainty about what they need to do to achieve successful adoption.

Part 3: Details of the Leading Practice 3.1 Equipment: 3.2 Equipment maintenance 3.3 Installation of equipment 3.4 Necessary supporting physical infrastructure 3.5 Risk Assessment 3.6 Training 3.7 Instruction documentation 3.8 Behavioural communication In this Part of the guide the details of the leading practice that has been demonstrated should be clearly outlined using the description that was presented in the report on the investigation undertaken at the source mine. Any adjustments considered necessary as a result of the demonstration project should be clearly indicated.

P3: Continued 3.9 Signage 3.10 Management structure 3.11 Incentive arrangements 3.12 Operational procedures 3.13 Relevant mine standards 3.14 Monitoring and reporting arrangements 3.15 Performance measures 3.16 Proprietary knowledge or technology In this Part of the guide the details of the leading practice that has been demonstrated should be clearly outlined using the description that was presented in the report on the investigation undertaken at the source mine. Any adjustments considered necessary as a result of the demonstration project should be clearly indicated.

(Essential working documents) Part 4: Supporting Documents (Essential working documents) Expert risk summary, updated for use by adoption mines Mental models report used to develop the generic the behavioural communication plan Generic Leadership Behaviour Plan updated following the demonstration project Generic Behavioural Communication Plan, updated following the demonstration project Worksheet for recording identified adopters and stakeholders In this Part of the guide the various worksheet or reference documents that are referred to in the previous three parts of the adoption guide are presented. In some cases the documents may be illustrative examples, but in a number of cases they are essential working documents for use by the mine adoption team in implementing the practice.

P4: Essential working documents–(continued) Guide to interviewers in preparing for direct enquiry interviews Worksheet of questions for use in the direct enquiry interviews Worksheet for the analysis of results from the direct enquiry interviews Worksheet to guide customisation of the behaviour-based plans Framework of the overall plan for adoption In this Part of the guide the various worksheet or reference documents that are referred to in the previous three parts of the adoption guide are presented. In some cases the documents may be illustrative examples, but in a number of cases they are essential working documents for use by the mine adoption team in implementing the practice.

(Reference documents) Part 4: Supporting Documents (Reference documents) Example documents / communications / signage / etc Example training material Details of performance and impacts of the leading practice at the demonstration mine

Implementation guide first draft The Way Forward Implementation guide first draft Comments from workshop attendees required Will be finalized through COPA The LPAG will be posted on the MOSH Website for those whom want to download it. In you would like an electronic copy please complete the requisition slip found in your packs and hand it in to Dries, Des or myself at the end of the workshop and we will forward said to you in due course.

Thank You