Presentation skills I Persuasion through non-verbal communication Session objective: To enable participants to increase the impact of their presentation through use of non-verbal messages

Contents What is persuasion (rhetoric)? Pillars of persuasive communication skills What is non-verbal communication? Why is non-verbal communication important? How to improve non-verbal communication

What is persuasion? What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Persuasion (rhetoric) is a process of communication in which a communicator succeeds in voluntarily forming, sustaining or changing the attitudes or behavior of one recipient or a group of recipients in accordance with what the communicator intends by his or her own message

What is ‘persuasion’?continued Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch The triptych of persuasion Persuader (communicator) Persuadee (recipient) The communication medium

Pillars of persuasive communication What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Delivery - voice, articulation (Expression), and body movement) Disposition - the structure and arrangement of discourse Style - appropriate use of language Memory - speakers retention and grasp of content Invention - the discovery of subject matters or proofs

Communication Message Sende r Receive r Encoding Decoding Feedback What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Sende r Receive r Encoding Message Decoding Noise Feedback Response

Influencing feelings and attitudes What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch 53% 40% 7% *Source: Mansel Dinnis Communications

How people gather information What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch 86% 7% 4% 2% 1% *Source: Mansel Dinnis Communications

Determinates of effective persuasion What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Delivery Objectics = The use of objects Proxemics = The use of space Chronemics = The use of time Haptics = The use of touch Kinesics = The use of expression, gestures(signals) Paralinguistics = The use of oral but non-verbal aspects of spoken language

Use of space Intimate Personal Social Public What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Intimate Personal Social Public

Use of objects To increase confidence To reduce nervousness What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch To increase confidence To reduce nervousness To convey a message To become more authoritative

Use of posture and gesture What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Posture Gestures Balanced and comfortable Shoulders square to audience Arms at side Move gestures outside of comfort zone (shoulder to hips) Make movement meaningful Benefits Confident image Involves audience Easier to follow key points

Use of mimics Facial expressions Eye contact Benefits What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Facial expressions Eye contact Convey your emotions, smile or frown etc. Must be natural Practice in front of mirror 3-5 seconds Complete a sentence with one person Eye contact with those who ask for it Benefits Include audience Prepares the audience for what is coming Easier to follow presentation

Use of time Why? When? How? What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Why? When? How?

Use of touch Why? When? How? What is persuasion? Pillars of persuasive communication non–verbal communication? Why are non-verbal communication skills important? How to improve your non-verbal communication skills Use of space Use of objects Use of gesture Use of mimics Use of time Use of touch Why? When? How?