When Eligibility Dictates Travel Training is Needed What’s Next?

Overview Why do we need Mobility Management? Making the case Paratransit Growth Management Transportation Options and Greater Independence

Why do we need Mobility Management? OCTA ACCESS Program 12,000 Applicants per year 6,000 Eligibility Certifications per year 33,000 Eligible Customer FY 16-17 1.4 million ACCESS Boarding FY 16-17

Why do we need Mobility Management? Regional Center Consumer Attends 5-day vocational program Consumes 10 rides per week, 520 rides per year Conservatively $24,440 per year at $47/ride Ongoing service Reduce Fare ID (Fixed Route) 25 cents for ACCESS eligible 25 center for PCA to accompany ACCESS eligible customer Cost to ACCESS Eligible Rider (Fixed Route) 520 rides per year @ .25/ride = $260

FIXED ROUTE REDUCED FARE FOR ACCESS ELIGIBLE CUSTOMERS Fixed route boardings in the previous year.

REDUCED FARE DEMOGRAPHICS

FTA 5310 Grant OCTA received a 2 year Federal Transit Administration (FTA) Section 5310 grant to develop and launch a Mobility Management Program (MMP). Development and implementation of a Travel Training Program for seniors and persons with disabilities Complete the 1st phase of the development of a Specialized Transportation Services Information and Referral project Goal to bring in-house

Travel Training Approach Workshops One-on-One Travel Training Small 3-4 Group Sized Training

Workshop Uses ADA… the Bus Stops Here Curriculum from Project ACTION Target Groups Adults with Disabilities Students (16-22) with Disabilities Older Adults

LEVEL OF TRAVEL TRAINING Current Process 20 Budget Hours People with high cognitive and physical disabilities Initial Contact (100%) Interview & Assessment (goal 70%) 2 to 3 Training & Assessment sessions (goal 100%) Improved Process 30-50 hours of required travel training for people with significant cognitive or developmental disabilities Projected Goals Orientation & Mobility Instruction Blind & Visually Impaired Comprehensive Training Requires specialized degree Braille Institute

What do you need Strong relationship with community organization Family and care provider cooperation Clear and tangible goals Experienced Travel Trainers

Transportation Information Referral Orange County Transportation Resource Handbook Regional Online Trip Planning Tool

FORECAST Independence and Greater Mobility Reduced ACCESS demand Increased Transit Options