Geller Ch 1-3

Intro Both behaviors and attitudes require attention in order to develop large scale and long term improvement You must accept this assumption in order to read this book Integrating behavior and attitudes for a system-wide cultural transformation Behavior analysis works, but for it to work, people need to accept and use the techniques, and this is where a broader perspective is needed Winning friends and influencing people Working with others is necessary

Approaches to Safety Mgt According to Guastello (1993): Behavioral and comprehensive engineering approaches are most effective Personnel selection approaches are least effective

Approaches to Safety Mgt Behavior-based Training regarding safe and at-risk behavior, systematic observation, and recording of target behaviors, and feedback to workers. Some include goal setting/incentives. Comprehensive ergonomic Adjusting of work conditions/equipment in order to reduce hazards, usually involves some diagnostic survey or analysis to determine what in the environment to change

Approaches to Safety Mgt 3. Engineering changes Comprehensive redesign of the process and equipment. This often produces new risks to workers. 4. Group problem solving People meet and discuss safety issues and develop action plans for improvement 5. Government action 6. Management audits Managers administer a standard survey involving 20 components of safety in general 7. Stress management Teach people how to deal with stressors, e.g., exercise; stretch and flex Poster campaigns

Approaches to Safety Mgt 9. Personnel selection During the hiring process, screen out people likely to be injured 10. Near miss reporting Every approach to safety requires that we examine the human element. Without research, we’d be lost. Most research does not support commonly held beliefs (p. 10)

Ch 2 – Starting with Theory A set of guiding principles that makes it possible to evaluate the validity of program goals and intervention strategies. In a total safety culture: People feel responsible for safety Go beyond the call of duty to ID unsafe things & intervene to fix them Safe practices are supported by reward from supervisors People actively care for themselves and others Safety is a value linked with every priority in the org.

Safety Culture Requires attention to three factors: Person Knowledge, skills, abilities, Environment Equipment, tools, machines, etc. Behavior Complying, coaching, recognizing, communicating, etc. Person-based vs behavior-based (p 21) Describe each briefly

Ch 3 – Paradigm shifts The old three E’s The new three E’s Engineer Educate Enforce The new three E’s Ergonomics Empowerment Evaluation

10 Required Shifts in Thinking/Action From gov’t regulation to corporate responsibility From failure oriented to achievement oriented Earning R+ or avoiding R-??? From outcome focused to behavior focused From top-down control to bottom-up involvement From individualism to teamwork From piecemeal to systems approach From fault finding to fact finding From reactive to proactive From quick fix to continuous improvement From priority to value