NEEDS IN COMMUNICATION

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Presentation transcript:

NEEDS IN COMMUNICATION Nick Priest October 2018

Highest Concern Lowest Concern

RISK ACCEPTANCE INVOLVES A BALANCE BETWEEN PERCEIVED BENEFIT AND PERCEIVED HAZARD THE PUBLIC IS PREPARED TO IGNORE RISKS WHEN THEY PERCEIVE BENEFIT FROM A TECHNOLOGY

Summary of the mean deviations from the opinions of the nuclear experts by population group.

WILLINGNESS TO ACCEPT RISK NUCLEAR RADIATION MEDICAL RADIATION PERCEIVED BENEFIT PERCEIVED DETRIMENT WILLINGNESS TO ACCEPT RISK ACTUAL DETRIMENT ACTUAL PERCEIVED BENEFIT DETRIMENT

MESSAGES Public generally supportive of benefits Much less certain of detriments But tend to have an exaggerated perception of detriments Overall balance negative to nuclear but not for medical Media attention to detriments a driver To start to correct bias: We need to educate our workers We need to educate the medical community Educate media to overcome media bias

INFORMATION SOURCES (Takebayashi et al 2017) Post Fukushima biggest worries were concerned with the perceived risk of genetic effects and of delayed health effects. “Where people obtained their information was important in determining their degree of risk aversion. In general the impacted populations trusted communications from neither central government nor national newspapers, but were more likely to trust information from friends, on-line information from researchers, other on-line information, rumours, regional newspapers and the radio.”

THE MESSENGER (William Hendee, 1991) “because people respond emotionally rather than intellectually to risk information, the risks of radiation exposure: at best communicated by someone who is knowledgeable, is recognised as a health expert, is trustworthy, but has no conflict of interest but a stake in the community, such as a community physician. Such a person should first respond to perceptions of risk and underlying emotions, since use of only facts often fails to counteract fears. With trust established, a rational discussion of risks and benefits can begin.”

You can train good communicators to make them better communicators, but it is very difficult to train a bad communicator to be good

EMPATHETIC COMMUNICATE Tell the people what they want to know. Not what we want them to know nor what we think they want to know. NEED TO START YOUNG

Radioactive processes in the sun produce the heat and light that allows plants and animals to live.

Simple life may have started deep in the sea close to water spouts heated by radioactivity where sun and oxygen are not needed. The bugs getting their energy from sulphur.

Without radioactivity in the Earth’s core it would be a dead planet like Mars This Photo by Unknown Author is licensed under CC BY-NC

Radiation needed in medicine to find broken bones and to treat cancer

No floating party balloons without gas produced by radioactivity in the ground