Flexible Services iNotice Board Thursday April 23, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Thursday April 23, 2015 Actual Trips: 298 Actual Passengers Transported: 345 Overall On Time Performance 97.32% Scheduled 51.34% Appointment Time: 100% Productivity: 1.46 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Thursday April 23, 2015 Actual Trips: 657 (69%) Actual Passenger Transported: 712 Overall On Time Performance: 99.03% Scheduled: 99.24% Appointment Time: 97.06% Productivity: 7.23 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Thursday April 23, 2015 Total Trips: 955 Trip Per Hour: 5.44 Actual Passengers Transported: 1057 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Thursday April 23, 2015 STAR Transported: 128 - Ambulatory 217 -Wheelchair / Scooter, Etc Advantage Transported: 704- Ambulatory 8- Wheelchair / Scooter, Etc Total : 832- Ambulatory 225 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6