Special Event Parking: RV Parking, VIP Parking, and More Jeff Rahn – Parking Facilities Operations Manager Jeff Horesowsky – Parking Field Services Supervisor Paula Jantz - Assoc Director of Athletics, Operations/Event Matt Getz – Asst Director of Event Management

Background Information

Hawkeye Express

Kinnick Stadium

Cooperation is the Key UI Athletics UI Foundation UI Parking UI Police Whelan Security UI Hospitals and Clinics City of Iowa City City of Coralville University Heights Fans

Areas of Emphasis #1 is Customer Service Fan Friendly Separate RV and Car parking Pre-Paid Parking “Think Before You Drink” Campaign Focus on Post-Game #2 is accommodating UIHC staff, patients and visitors

Contribution Levels Membership Level Kinnick Society Gold Champion Hawks Golden Hawks Silver Hawks Annual Contribution $15,000 and above $10,000-$14,999 $6,000-$9,999 $2,500-$5,999 $1,200-$2,499

Evolution of Football Parking

Parking - Lot 43 W 2009 2013

Suite Parking - Lot 43 W

RV Parking - Lot 43 N 2013 2009

RV Parking - Lot 43 N 2013 2009

RV Parking - Lot 43N

RV Parking - Lot 40

RV Parking - Lot 40

Changes for 2014 Specific Lot Assignments No Tents in Lot 43W Larger Parking Passes of Differing Colors No Entry into Lots after 11:00 PM on Fridays Social Media Updated Signage

UI Parking and Transportation Game Day Operation Goal - Is to support the event! Provide a customer friendly safe environment for fans Provide processes that allow for fast moving access in and out of parking lots Provide auditable processes to ensure for security of revenue Provide parking for patients and working staff

Pre – Season: Get Ready! Meet regularly How to make it better, coordinate all processes Ensure we are all on same page Facilities RV lot design/painting VIP sections Signs, barricades, traffic cones “The Perfectly placed Porta-Potty!” Include “neighborhoods” in discussion Parking lot design / concrete pads / pick up or leave out? Focus on getting parking information out to Permit Holders General email out to all Permit Holders, Deans, Department heads Specific emails to specific parking lot with specific information

Game Day Operations Cashiering – Getting vehicles into the parking lots Around 20 parking lots that we staff for football Permit lots (contracted staff) / Public lots (our staff) Cashiers (around 60), in-field supervision (4), office supervision (2) Audit process: Cashier/Controller, transports, begin and end at office, end of shift count down Maintenance Set up, signs, painting, trash, garage bags hang out, controlled areas Sunday morning clean up, volunteers, garage trucks (contractor) Field Services Friday night controls – clearing Game day Non Football staff/patient controls – Ramps and Lots Traffic Controls in football lots - counts, provide service/information

Future Plans Credit Cards for in the field cashiering Web based parking purchases Improved sign package – update, lighted signs, look good Way-finding, real time parking lot capacity information Recycling in parking lots

Thank You! Any Questions???