WCCIS – Wales Community Care Information System
WCCIS – Wales Community Care Information System
WCCIS – Wales Community Care Information System
WCCIS – Wales Community Care Information System
WCCIS – Wales Community Care Information System
Welsh Community Care Information System (WCCIS) An Integrated Health & Social Care Team Implementation Lucy Jones & Tracey Bell Western Bay
Aims & Objectives Aim To provide an outline of how WCCIS is being implemented within a live integrated health and social care team Objectives To provide background and context to the proof of concept project To describe the benefits emerging from the proof of concept project To demonstrate the functionality being utilised in the Bridgend CRT To identify lessons learnt and the resulting next steps
Background WCCIS provides a “Once for Wales” solution Bridgend County Borough Council 1st implementing organisation Western Bay Optimal Model – integrated health and social care Bridgend Community Resource Team (CRT) based in Trem Y Mor: Structure Common Access Point (CAP) & Multi Disciplinary Triage (MDT) Therapies – Reablement, Occupational Therapy, Physiotherapy, Speech & Language, Dietetics Acute Clinical Team (nursing element) Social Work Assistive Technology Dementia Support Pharmacy Purpose Supporting people to remain at home Minimising unscheduled admissions to hospital Bridging the gap between inpatient/community care and supporting seamless discharges Focus on enabling and reabling individuals to remain as independent as possible
Opportunities to Explore 75% common functionality 2 Referral Types Social Care Community/Clinic Testing available functionality and evidencing suitability Pinpointing potential system improvements Identifying best practice for integrated teams Client information accessibility to all relevant staff in an integrated team
The Implementation Cycle Scoping Planning Process Mapping Document/System Design System Configuration Testing Training Implementation Evaluation Lessons Learnt
WCCIS Demonstration Dashboard used within the integrated team (SALT) Accessibility of information across Wales/Authority via Summary Screens Management of waiting lists Work-flowing via dashboard views Appointment functionality
Information Accessibility Improved Efficiency Information Sharing Culture Change Audit Capabilities Data Security Data Quality/Standards Management Information Information Accessibility
National Benefits Roadmap
Lessons Learnt Resource intensive Robust, timely and appropriate governance and sign-off process Importance of training and support to manage culture change Availability of technology to support agile agenda System learning has been fed-back to CareWorks and national groups Commitment from Senior Management
Next Steps & Recommendations Scoping and extension of implementation across whole CRT Ongoing monitoring and evaluation Improved reporting and management information/data collection Enhance agile working capabilities WCCIS Mobile Application usability testing and full benefits realisation upon full roll out Further development of WCCIS by CareWorks to support integrated working WIAB permission granted
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