Tool for Resource Insight, Allocation, and Graphical Evaluation T.R.I.A.G.E Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Teams and customers are displayed with icons representing resources either possessed by a team or needed by a customer. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Assigned tasks (i.e. customers) and estimated completion time is displayed for each team. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Tasks are color coded based on workload restrictions for teams (e. g Tasks are color coded based on workload restrictions for teams (e.g. orange indicates that this team is being overloaded). Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Unavailable times (e.g. breaks, shift end, etc.) are marked out. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Scheduled resource changes are marked. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Click this button to view and modify team details. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
High priority customers are highlighted and sorted to the top of the list Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Click this button to view customer details. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
When a customer is moused over, incompatible teams are grayed out... 12:00pm 1:00am Customers ||| |||
and predicted impacts are displayed for each possible team assignment. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Also, the background of the recommended assignment changes color. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
To assign a customer, simply drag its tablet onto a team’s schedule... 12:00pm 1:00am Customers ||| |||
and drop. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Additionally, mousing over a team’s tablet will gray out incompatible customers. 12:00pm 1:00am Customers ||| |||
Mousing over a task will show the tablet for the given customer Mousing over a task will show the tablet for the given customer. Clicking will bring up more details. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||
Drag and drop this task to another team or back to the customer list to reassign. Teams 10:00am 11:00am 12:00pm 1:00am Customers ||| |||