Rebuilding bridges…establishing a relationship of trust. SHOW ME THE WELCOME: Rebuilding bridges…establishing a relationship of trust. Engage West Staff Edition (EWSE) October 5, 2018 Deirdre Rouse, MS Director of diversity education & community initiatives Center for Diversity & Inclusion

https://www.youtube.com/watch?v=79DijItQXMM

Objectives Share examples of building bridges in the workplace. Discuss strategies for improving communication to create a welcoming environment. Increase knowledge of team building.

GROUND RULES

Engage! Mingle

What happens when one does not feel welcome?

Everyone Has a Story in Life A 24 year old boy seeing out from the train’s window shouted… “Dad, look the trees are going behind!” Dad smiled and a young couple sitting nearby, looked at the 24 year old’s childish behavior with pity, suddenly he again exclaimed… “Dad, look the clouds are running with us!” The couple couldn’t resist and said to the old man… “Why don’t you take your son to a good doctor?” The old man smiled and said…“I did and we are just coming from the hospital, my son was blind from birth, he just got his eyes today.” Every single person on the planet has a story. Don’t judge people before you truly know them. The truth might surprise you.

Lack of Trust Individuals are less likely to ask for or offer help more likely to make mistakes make assumptions about interactions with their colleagues. Little trust =dysfunction Seek support and others strengths Willing share skills Produce increased quality work/product More agreeable / respectful More trust = productivity/ higher functioning Lencioni, 2002)

“There’s no team without trust” – Paul Santanga, Head of Industry at Google

Welcoming Environment Heard, involved, supported, and respected Respectful exchange of ideas, perspectives, and opinions Fair discussion of issues, and mutually respectful conversations ©2018 Kathy Obear, Center for Transformation & Change Kathy@drkathyobear.com |www.drkathyobear.com

http://www. picturethis http://www.picturethis.ca/2016/07/11/5-examples-of-great-onboarding-videos-videos-that-work-to-gain-and-retain-new-hires-part-i

Engage! me

Influencing/perspective ∆ Solutions Problems Solutions Influencing/perspective ∆ Strategizing Self reflection Sabotaging Complaining

why relationships with co-workers job stress satisfaction lifestyle health morale and engagement team spirit and job satisfaction stress relationships with co-workers why

Engage! Self reflection

How do you welcome west?

CDI ~Row Hall East www.westga.edu/diversity UWG Support Center for Diversity and Inclusion (CDI) Location: Row Hall, East Wing, 2nd Floor Telephone: 678.839.5400 Website: http:www,westga.edu/diversity Ombud Office Dr. Robert Schaefer Tahirih Varner Strozier Hall/Room 218 Telephone: 678.839.4165 Website:https://www.westga.edu/administration/ president/ombuds/index.phphhttps Social Equity Officer & Title IX Coordinator Dr. Claudia Lyerly Human Resources- Aycock Hall Phone: -839-2981-839-2981 https://westga.edu/hr/title-nine.ph Office of Community engagement: Dr. Melanie McClellan Human Resources Aycock Hall Presidential Commission on Campus Inclusion (PCCI) – Presidents website under Engage West-www.westga.edu/engagewest Staff Advisory Council (SAC) Chair: Emily Teitelbaum Website:  https://www.westga.edu/administration/sac/index.php Faculty Senate Julia Farmer, Chair of the Senate ~678-839-5954er@westga.edu www.westga.edu/administration/vpaa/faculty-senate/index.php Safe Zone Training Contact: Lo Denmon In CDI (row hall 2nd floor ) jdenmon@westga.edu ~ 678-839-6420 or a member of the Responsible Sexuality Committee Green Zone Training Center for Adult Learners and Veterans UCC Room 311 (678)839-5210 (678)839-5215 cav@westga.edu Immediate supervisor CDI ~Row Hall East www.westga.edu/diversity

Resources https://www.quickbase.com/blog/how-to-rebuild-trust-in-a-damaged-team https://www.workstyle.io/team-trust-building-activities https://www.wrike.com/blog/team-building-games/ https://blog.bonus.ly/20-expert-antidotes-for-a-toxic-work-environment/ http://www.picturethis.ca/2016/07/11/5-examples-of-great-onboarding-videos-videos-that- work-to-gain-and-retain-new-hires-part-i/ Diverse Issue in Higher Education Turn the Tide- Kathy Obear