Leading Hospitals Towards Success

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Presentation transcript:

Leading Hospitals Towards Success Dr Balaji Goli Vishwas 2017

Qualities of an Hospital Administrator Bride and Groom Common sense :: science & art Knowledge Experience Quality Sensitive to patient needs, wants and experience Sensitive to rupee

SWOT Market Survey Market Competition Clinical Departments Spread Professionals Availability Local Business Practices Success Scale – Community and Business

Guiding Principles Investment Plan and Spread Green vs Brown Field Projects Rental vs Purchase – Land & Building Building Construction Time vs Opportunity Loss Staffing – Training Policy HR Policies Vision and Ethics Expansions and Take-overs Out-sourcing vs In-sourcing

Planning and Strategy Investment – thumb rule – Rs per bed Equity vs Debt; Investors – Private Equity, Venture Capital, Angel Investors Business Plan Business Strategy Profit Indices PAT vs Valuations

Operations Customer – needs and wants Customer centric model TAT Quality visibility Transparency Revenue Streams Medical Lab SCM EBITA

Take care of customer, she/he will take care of you “Make your customer love your hospital experience” – Success factor

Thank you Dr Balaji Goli