The Quality Control Function

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Presentation transcript:

The Quality Control Function

Quality Control Can not be avoided Is expensive Optimum level required Must be very clearly focussed

Lack of Focus Too much data Information too late Picture not clear Poor decisions, unnecessary cost

Focus on Functions Reasons for quality control testing Analyse for key control parameters Establish minimum testing requirements Document operations and procedures

Key Functions All have different requirements Customer service Product monitoring Process control Product development Investigations

Distinguish Between Performance Targets and Process Control Parameters They are not the same and must not be confused

This is what we are supposed to deliver Performance Targets Are those fabric properties that the customer specifies e.g. Weight 150 gsm ± 5% Shrinkage not more than 6% This is what we are supposed to deliver

This is how we achieve our Performance Targets Control Parameters Are those yarn and fabric properties, machine settings and process conditions which have to be held at constant levels to guarantee the Performance Targets This is how we achieve our Performance Targets

Right-First-Time means no compromise in hitting Control Targets Control Parameters Examples: Yarn Count Course Length Finished Course Density Right-First-Time means no compromise in hitting Control Targets

Minimise the Amount of Testing Test only what is strictly necessary Shrinkage testing is not always necessary …courses and width will serve Grey fabric weight is not necessary … it is not a control parameter 100% inspection is seldom effective … it means that quality is out of control

Quality Control Testing Should be a precision tool For designated control parameters At specific locations For defined reasons Data are not just for filing. They must have an immediate purpose

STARFISH Philosophy Product Quality and Performance are guaranteed by Rational Product Design Accurate Process Control START as you mean to FINISH

Major Activities Identify critical processes Establish control parameters Define procedures to maintain control Ensure proper operative training Investigate how to improve control

Accurate Process Control Requires a knowledge of the normal operating capability of the process Determine Standard Deviations

Standard Deviation

Variability of Test Data 25 Test data is never invariant Frequency distribution 20 There is always some variation 15 Frequency 10 5 27 28 29 30 31 32 33 Measured Value

Standard Deviation - Definition SD is a measure of variability Deviation of an individual measurement, Xi = ( Xi - Mean ) Variance = mean (squares of deviations) Standard Deviation = square root of Variance Low Standard Deviation means low variability in measurements

Standard Deviation - Calculation for each measurement SD = find the deviation and square it Sum ( Xi - Mean )2 N add all the squares find the mean of the squares and take the square root Spreadsheets allow automatic calculation

SD and Frequency Distribution 25 Low SD 20 15 Frequency 10 High SD 5 24 26 28 30 32 34 36 Measured Value

Standard Deviation - Interpretation For a ‘normal’ distribution 25 20 ~ 68% +/- 1sd 15 Normalised Deviation = Deviation / SD Frequency ~ 95% +/- 2sd 10 5 ~ 99.7% +/- 3sd -3sd -2sd -1sd Mean +1sd +2sd +3sd Normalised Deviation

SD and Process Control Well-controlled processes deliver low Standard Deviations SD contains all of the variations in materials methods machinery SD is an objective indication of the current level of control in the operation

Coefficient of Variation Standard Deviation expressed as a percentage of the Mean CV = 100 . SD / Mean CV allows comparisons of variability to be made between properties that have different means

Standard Error SE = SD / square root ( N ) The more measurements we make the more reliable is the mean Standard error is an indication of the reliability of the mean SE = SD / square root ( N )

Standard Deviations Are fundamental to process control They reflect the normal capability of a process They determine the current limits of control They comprise: Assignable variation Random variation

All assignable variations must be identified and held to a minimum Example: Variation in Yarn Count causes variations in Fabric Weight All assignable variations must be identified and held to a minimum

Random Variation Variation which can not be assigned to specific causes After assignable variations have been identified and reduced to their minimum, the sources of apparently random variation can often be identified.

Quality Control Charts For monitoring Control Parameters Show whether a process is in control Can detect change or drift Simple, quick, understandable display Statistical Process Control

Control Chart Parameters To construct a control chart we need to calculate: The Target Value The Normal Tolerance The Action Tolerance

Target Value The Design Specification This is the value that we hope to deliver, on average, over a long period of time.

Normal Tolerance Two Standard Deviations If the deviation from the Target Value is less than the Normal Tolerance then the process is almost certainly operating within its normal capacity

Action Tolerance Three Standard Deviations If the deviation from the Target Value is more than the Action Tolerance then the process is almost certainly operating outside its normal capacity

Quality Control Chart Outline Action T + 3SD Warning T + 2SD Normal Control Parameter Value Target Normal T - 2SD Warning T - 3SD Action Time

Control Chart For Yarn Tex 23.0 Simulation: Mean = 19.7, CV = 3% 22.0 21.0 Measured yarn Count, tex 20.0 19.0 18.0 17.0 20 40 60 80 100 Observation No.

Control Chart For Yarn Tex 23.0 Supplier A: Mean = 20.2, CV = 2.2% Supplier B: Mean = 19.2, CV = 2.0% 22.0 21.0 Measured yarn Count, tex 20.0 19.0 18.0 17.0 20 40 60 80 100 Observation No.

Supplementary Action Criteria Gradual drift may not be obvious Therefore, take action if: two consecutive warnings, same side a run of seven on one side First action is: make new measurements confirm the action signal

Caution Variation is also contributed by Measuring instrument Measurement procedure Environment Operator Standardize procedures, calibrate equipment and train operators thoroughly.

Action Must be taken immediately Three general sources of problems Machinery Materials Operator Control charts can be displayed

Additional Uses Control Charts can also be used to: Monitor design tolerances Monitor customer tolerances Optimise product design

Monitoring Tolerances 135 140 145 150 155 160 165 20 40 60 80 100 Target = 150 gsm, Tolerance = ± 5% Actual Mean = 151.4 gsm, CV = 2.8% Measured Fabric Area Weight, gsm Observation No.

Optimising Product Design Target = 150 gsm, Tolerance = ± 5% Actual Mean = 149.0 gsm, CV = 2.0% 135 140 145 150 155 160 165 20 40 60 80 100 Measured Fabric Area Weight, gsm Observation No.

Control Charts Manual