Quick Look: Purpose of Data Collection DIRECTLY ASKING QUESTIONS

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Presentation transcript:

Quick Look: Purpose of Data Collection DIRECTLY ASKING QUESTIONS What to say when DIRECTLY ASKING QUESTIONS CHCs in Toronto have changed the way we collect information about our clients “Find out who our clients are” “Plan and deliver tailored care” “Best outcomes for all” We have some additional questions here [laminated Qs]…. Part of an initiative in all Toronto CHCs and hospitals… Will help us know who we serve, provide quality care and best outcomes to all clients… We’ll go through these questions… You can answer using numbers instead of words… Prefer not to answer is an option… INSTRUCTIONS Print two slides per page, double sided. Laminate, cut in half and keep at staff desks. Asking aid for staff collecting demographic data through one-on-one conversation with clients Contact info: [insert contact info for support person in organization]

Quick Look: Purpose of Data Collection DIRECTLY ASKING QUESTIONS What to say when DIRECTLY ASKING QUESTIONS CHCs in Toronto have changed the way we collect information about our clients “Find out who our clients are” “Plan and deliver tailored care” “Best outcomes for all” We have some additional questions here [laminated Qs]…. Part of an initiative in all Toronto CHCs and hospitals… Will help us know who we serve, provide quality care and best outcomes to all clients… We’ll go through these questions… You can answer using numbers instead of words… Prefer not to answer is an option… INSTRUCTIONS Print two slides per page, double sided. Laminate, cut in half and keep at staff desks. Asking aid for staff collecting demographic data through one-on-one conversation with clients Contact info: [insert contact info for support person in organization]

Quick Look: Purpose of Data Collection What to say when HANDING OFF FORM While you wait, we have some questions you can start answering You can bring the form back with you when we call your name Here’s a brochure for more information CHCs in Toronto have changed the way we collect information about our clients “Find out who our clients are” “Plan and deliver tailored care” “Best outcomes for all” Instructions for when client brings back form INSTRUCTIONS Print two slides per page, double sided. Laminate, cut in half and keep at staff desks. Asking aid for staff collecting demographic data by giving out paper forms for clients to complete If complete: Enter the information with client and double check for missing data If unfinished: Enter whatever info is complete and finish off with laminated Qs Ask: Do you have any questions? Contact info: [insert contact info for support person in organization]

Quick Look: Purpose of Data Collection What to say when HANDING OFF FORM While you wait, we have some questions you can start answering You can bring the form back with you when we call your name Here’s a brochure for more information CHCs in Toronto have changed the way we collect information about our clients “Find out who our clients are” “Plan and deliver tailored care” “Best outcomes for all” Instructions for when client brings back form INSTRUCTIONS Print two slides per page, double sided. Laminate, cut in half and keep at staff desks. Asking aid for staff collecting demographic data by giving out paper forms for clients to complete If complete: Enter the information with client and double check for missing data If unfinished: Enter whatever info is complete and finish off with laminated Qs Ask: Do you have any questions? Contact info: [insert contact info for support person in organization]