10 January 2009 Ky_ng@shenship.com Why Web 2.0 ? 10 January 2009 Ky_ng@shenship.com

SURVEY: LOGISTICS The physical internet Jun 15th 2006 From The Economist print edition Like information on the internet, goods are moving around the world with ever greater efficiency.

LIU Chuanzhi Founder of Lenovo

Procurement, Production, Sales & Marketing, R&D, Services, etc. SCM HRM ERP CRM CFM Organization Structure, Vision, Mission, Core Value, Company Culture, Policy, etc.

Major Steps in Global SCM Plan Buy Make Move Store Sell

Logistics Management = Project Management Plan Implement Control Review

Cloud computing is Internet-based ("cloud") development and use of computer technology ("computing ) the common theme is reliance on the Internet for satisfying the computing needs of the users. For example, Google Apps provides common business applications online that are accessed from a web browser, while the software and data are stored on the servers. SaaS ( Software as a Service ) Utility computing Web services in the cloud Platform as a service MSP (managed service providers) Service commerce platforms Internet integration

The top nine countries of the world account for 66% of the world’s GDP United States (26%) Japan (8%) Germany (6%) China (6%) United Kingdom (5%) France (5%) Italy (4%) Spain (3%) Canada (3%) Source : Tompkins Associates I 06 August 2008

US Companies make their revenue abroad. Exxon Mobil. -. 72. 2 % HP. - US Companies make their revenue abroad.. Exxon Mobil - 72.2 % HP - 66.6% Dow Chemical - 65.9% P&G - 58.2% GE - 49.0% Johnson & Johnson - 46.9% General Motors - 44.2% Boeing - 40.7% Dell - 38.9% Wal-Mart - 23.9% Source : Tompkins Associates I 06 August 2008

The list was published on 07 August 2008    # Company Software Revenue Software Revenue Growth Total Revenue Software Revenue Share More info    1    Microsoft 48267 29.30% 55690 87% >>    2    IBM 19982 9.80% 98786 20%    3    Oracle 14964 14.20% 19123 78%    4    SAP 10600 21.60% 14977 71%    5    HP 5524 34.20% 107311 5%    6    Symantec 5312 36.90% 5635 94%    7    CA 3803 8.20% 4178 91%    8    Nintendo 3402 40.70% 8652 39%    9    Electronic Arts 3310 2.90% 100%    10    Adobe 3052 22.90% 3192 96%    11    EMC 2747 12.40% 13230 21%

Technological Progress ICT Capabilities Operational Assets Knowledge Process

ICT Capabilities Virtue Private Network Mobile Technology e-Supply China Management e-Real-time Customers Service e-Knowledge Management Mindset

Operational Assets Actively used in operations Mindset Expected to produce future benefits Tangible or intangible Mindset

Knowledge Process ERP, ERM … MRP, MRPII, DRP, WMS … SCM , SOP… CRM, HRM, CFM… WBT Mindset

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