Committed to delivering winning solutions

Success Story “Building technology backbone and real time analytics for a growing mortgage company”

About the Client A growing residential mortgage firm based out of California providing both loan origination & servicing. Firm plans to 5x the team size and build $ 100 billion portfolio across 800,000 loans

Requirements WHAT WHY Develop an end-to-end web-based deal management system. Improve operational efficiency while the team size grows rapidly. Automate the loss mitigation process on delinquent investor loans. Ensure CFPB compliance and real time transparency to investors. Improve User interactions while MSP remains the system of record. Reduce per click charges. Reliable integration with MSP platform. (C) 2018 Noema Systems

CHALLENGES Challenges Challenges 1 Integration with MSP servicing system 2 Different loss mitigation and servicing strategies Complying with critical CFPB requirements & deadlines during the loss mitigation process 3 CHALLENGES 4 Integrate IVR (Interactive Voice Response) for collections with MSP web services & automating payments 5 Integrate with external vendors for document generation and BPOs 6 Different workflow process for servicing different deal types (C) 2018 Noema Systems

The Solution The Solution Four pillars of solution approach Improve screen design for better user experience Automated workflows to ensure CFPB compliance Robust integration with MSP Design for real time analytics dashboards

The Solution The Solution Agile Process Pilot project for single deal type and successfully scaled the system to cover all strategies and departments Hybrid approach with lean onsite and offshore development teams End user UAT (user acceptance testing) and feasibility tests on each incremental release Live deployment and support

The Solution The Solution Technology Landscape ASP.NET, C# Web services Html/ Javascript/ JQuery SQL server Noema Custom built tools ExbiData - extract bigger value at low cost form Big Data DataView - smart dashboards and reports for better business insights Rule based engine Java, J2E

Benefits to the client Benefits to the client Intuitive and easy to use web based UI 40% increase in deal creation rate Role based workflow solution 25% increase in revenue obtained from servicing within 9-12 months Customization of the loss mitigation process as per the investor Smoothly on board 100s of new employees 5x growth in loss mitigation team MSP web service integration 32% increase in efficiency by eliminating the need to switch to MSP legacy systems for tasks like sending letters, updating payment plans etc. Blazing fast web based UI Made the users prefer using the system rather than logging into MSP, which in turn drove stakeholder interest in providing valuable feedback, improving the system further (C) 2018 Noema Systems

Crucial reasons for success 2 3 1 Agile process to mitigate risks Strong analytics expertise to handle data at scale Deep Domain knowledge of Mortgage Industry 4 5 Technology designed for reliable integration with MSP 24/7 support for system availability (C) 2018 Noema Systems

Dashboard #1 Return on Capital & Profitability Analysis Return on Capital and Profitability Analysis

Dashboard #1 Return on Capital & Profitability Analysis Return on Capital and Profitability Analysis Region & Branch Wise Performance

Dashboard #1 Return on Capital & Profitability Analysis Revenue Velocity Analysis

Dashboard #1 Return on Capital & Profitability Analysis Return on Capital and Profitability Analysis Cost Velocity Analysis

Dashboard #1 Return on Capital & Profitability Analysis CFPB Mortgage Servicing Compliance

jdaita@noemasys.com, 717-364-6530 Let Us Work Together! Wish to connect with us! Jogi Daita Chief Executive Officer jdaita@noemasys.com, 717-364-6530 Bhakta Yadlapalli President bhakta@noemasys.com, https://www.linkedin.com/in/jogidaita/ https://www.linkedin.com/in/bhaktayadlapalli/