Astrea IT Services Pvt Ltd An Introduction

Preface Astrea IT Services was established in 2010 Serving 50+ customers across North America, Europe and Asia Pacific regions 16 indigenously built utility products hosted on AppExchange 49 Customer feedback on AppExchange with an average rating of 4.9 out of 5 Current staff includes 50+ developers Willing to explore new technologies and domains Only Indian Company to be Salesforce.org Certified Implementation partner Our Mission Astrea IT Services is focused on empowering its customers reap the benefits of application modernization through collaboration, enabling them to optimize business processes and maximize operating income

Offerings Portfolio Products Services The Omotenashi Octopus Pigeon complete cloud-based hotel management system Octopus allows you to document all the items in your Salesforce instance Pigeon synchronize contacts between Phone and Salesforce File Helper effectively manage Chatter files and attachments Smart vCard easily export your Salesforce CRM contact information as vCards SmartCal set email alerts for any tasks or events that requires a notification Object Hierarchy graphically display parent-child hierarchy of particular record Astrea Clone helps to clone a record of an object Print It creates a PDF directory of your Salesforce contacts ChatRules follow/unfollow chatter records bases on custom rules Dolly Cloning Clones custom objects and fields Freshconnect Two way synchronization between Salesforce and Freshdesk Services Salesforce.com Implementation full-scale, end-to-end deployment custom development using Apex & Visual Force custom app and mobile solutions built on Force.com integrate 3rd party systems/external data sources salesforce administration & support application deployment package, publish and manage applications on AppExchange staff augmentation Mobile App Development custom mobile application development native apps using Android & iOS platform-independent app development Business Intelligence - Klipfolio & Logi analytics Real-time business dashboards Zoho customer relationship management (Zoho CRM) custom application development (Zoho Creator) business accounting (Zoho Books) reporting (Zoho Reports)

Offerings Portfolio Lightning Components Products Hydra Amanda Hydra helps in creating multiple clones of any record of any object along with its related list (optional). Astrea Case Merge The component is used to merge duplicate Cases in a Salesforce instance according to dynamically selected multi-criteria. Campaign Member Helper Allows users to search for leads/contacts and add them to a campaign as campaign members. Campaign Member Cloning Campaign Member Clone component is use to clone existing campaign members. Products Amanda Helps in searching for a field across classes, pages, workflows, flows, process builder, page layouts, email templates and approval processes Freshbook Easyconnect   This app is used to connect Salesforce with Freshbooks and vice-versa. E2Excel Export Data From Account, Contact, Lead, Opportunity List View. Astrea URL SHortener URL Shortener is a Salesforce Application that integrates Salesforce with Bitly.

Featured Products The Omotenashi Octopus Complete cloud-based hotel management system No on-premise infrastructure requirement Provides Computer Telephony Integration User-friendly and intuitive design Flexible reporting facilitates informed decision- making Scalable to fit any size Interfaces with all functions enabling improved efficiency Accessible via mobile devices Free upgrades for new features / enhancements Please visit http://omotenashi-pms.com/home.html for more information Octopus allows you to document all the items in your Salesforce instance Saves manual effort spent on documentation Get information about apex classes, pages, workflows, triggers, objects, fields and much more with a single click Ability to choose the items to be documented Default ‘Select All’ feature to check all items Navigate to the detail page of an item by clicking on its name. Can be downloaded as PDF or MS Word files Please visit https://appexchange.salesforce.com/listingDetail?listingId=a0 N3000000B5cEKEAZ for more information

Technology Landscape Cloud Mobile Apps Business Intelligence Salesforce.com Zoho Apex Visual Force 50% of staff are certified Salesforce.com professionals Alliance partner of Salesforce.com Mobile Apps Cross platform & native app development Publish in App Stores Security Control Analytics Meteor Business Intelligence Interactive Real-time business dashboards Klipfolio Logi Analytics Alliance partner of

Our Clientele Salesforce.com Consulting & Implementation Business Intelligence & Analytics

Client Acknowledgments “I work at a non profit and have had a lot of difficulties customizing Salesforce for our needs. I am so glad to have found Astrea! They are incredibly professional, fast and pleasant to work with. When we have an issue, we let them know and they get right on the customization right away. The refining period is incredibly streamlined. When I run into an obstacle, they get back within a day or two with the solution. I can't recommend them highly enough.” Charlotte von Hemert Project Manager California Newsreel “We have been using Astrea for well over a year now and will continue to do so. They have worked with us on a number of big projects that they have completed within a good time and to a good standard. What impresses me about Astrea is their speed of response. Despite of the time differences they always seem to be around to help solve any problems that arise. I highly recommend Astrea to anyone looking for dev work and continued support with any dev problems you have across your org.” Matthew Swenney CRM Manager Greenlight Search, UK “Astrea volunteered to help us with the modification of some projects that had pretty difficult code already written. Since our initial conversation, they have been extremely professional and commited to the project. They always respond in time in a polite manner. They managed to understand the initial code with no problem and helped us improve our work in a serious way.” Diego Fernandez Otegui President Imara Foundation

The Astrea Advantage Trained & Experienced Professionals Competitive pricing Time zone advantage for quick turnaround Customized engagement model

Sales Transformation via Salesforce Sales Cloud SUCCESS STORY Sales Transformation via Salesforce Sales Cloud Client Profile The client is a US based spare parts company that services the wood waste recycling industry. Business Challenge The company had multiple legacy sales tools in place, which led to redundant data entries in processes across its lines of business. This resulted in a disjointed working experience for the sales and customer service agents who needed consolidated client data to enrich client relationships and create sales opportunities. Thus, the company decided to undergo a major sales transformation and consolidate its sales platforms into a single, cloud-based platform. How Astrea helped We recommended Salesforce Sales Cloud as a single, consolidated platform that would address the challenges while improving workflow, usability and user-enhanced reporting to augment sales opportunities and customer service. This custom-built, market-specific solution consolidated the company’s sales systems and unified its sales processes and analytics. Business Benefits Utilizing Salesforce provided a cost-effective, mobile-ready Software-as-a-Service (SaaS) solution that improved speed to market and enhanced reporting capabilities and client visibility. This helped improve customer service and create a consistent foundation for up-sell and cross-sell opportunities to generate more revenue.

Integrated EFT delivers Operational Efficiency SUCCESS STORY Integrated EFT delivers Operational Efficiency Client Profile The client is a large bank in the US offering a range of financial services and products to more than 10 million US customers through more than 1,100 branches and 2,600 "Green Machine” ATMs. Business Challenge The bank wanted to connect the Salesforce CRM with ACH Processing Company’s API so that electronic funds transfer transactions can be processed and updated automatically without any manual intervention. The API integrates a payment portal onto your Salesforce CRM and allows customers to push their payments to the bank thereby eliminating the hassle of manually entering transactions. How Astrea helped The team of Salesforce specialists in Astrea developed a solution to integrate the ACH Processing Company’s API with the bank’s Salesforce CRM. An Apex batch job creates the payment records and transmits them to the ACH Processing Company via the API. Another Apex batch job retrieves the return files from the API and updates the status of the payment records. Business Benefits The bank is now relieved from the herculean task of manually entering the electronic funds transfer transactions and updating their statuses in the system. The transactions and their statuses are updated in the Salesforce CRM automatically.

Improving outcomes with Klipfolio Dashboards SUCCESS STORY Improving outcomes with Klipfolio Dashboards Client Profile The client is a US-based non-profit company that provides free, open-source tools for health workers to register every pregnancy, track disease outbreaks faster, keep stock of essential medicines and communicate about emergencies. Our platform is built for the last mile of healthcare. Business Challenge The company had gathered a massive database about the patients but was lacking the necessary tools to understand and interpret the data. Reports had to be manually compiled based on requests. As a result, health workers had to rely on perception to gauge the well-being of patients rather than use objective, holistic data. How Astrea helped The Astrea team of Klipfolio specialists built a self-service healthcare dashboard that provides real-time data and is accessible in virtually any device. With drill-down features enabled, the dashboard permits a user to access more detailed information about patients, diseases, medicines, etc., based on multiple dimensions. Business Benefits Health workers and administrators are able to manage costs, adjust services based on situation, achieve compliance, and reduce wait times for ER and critical procedures.

Enhancing Client Experience with Standard Solutions SUCCESS STORY Enhancing Client Experience with Standard Solutions Client Profile The client is a US-based company specializing in Salesforce Implementation, Migration, Integration and Development. Business Challenge The company was making periodic investments and receiving returns at irregular intervals. In order to determine the Internal Rate of Return for a specific period, the analysts had to pull extracts of all transactions for the period and do the calculations manually. The company wanted to have an application that would integrate with the financial data store and make the Internal Rate of Return readily available to the management team for informed decision making. How Astrea helped Due to the client’s previous association with Astrea, they consulted us for a solution to address the issue. We immediately came to their rescue with a standard application to calculate the XIRR that was developed by Astrea. The XIRR Calculator is a standard application developed on Salesforce.com platform and is available on AppExchange for free. Business Benefits The benefit was two-fold. The company has now saved a lot of manual effort involved in complex calculations, It has also increased its engagement level with Astrea on many projects.

Founder & CEO Naveen Gabrani, founder and CEO of Astrea IT Services Pvt Ltd. is a seasoned IT leader with over 20 years experience in establishing globally integrated delivery groups, increasing operational efficiencies and managing software portfolio. Naveen has worked with CSC, ATG, SAS and Motorola, including 7+ years in the United States. Naveen is an avid technologist and has the following certifications to his credit. Project Management Professional (PMP) Salesforce Certified Developer Sun Certified Java Programmer (SCJP) Sun Certified Web Component Developer (SCWCD) IBM’s certified XML developer Before establishing Astrea IT Services Pvt Ltd., Naveen was responsible for building the offshore Salesforce competency center at CSC India. Naveen was the winner of “Code your Way to Dreamforce” in the year 2012 and has been a speaker at Dreamforce 2013, 2014 and 2015. Naveen has launched sites to help aspirants secure certifications in Project Management, Java, Cloud Computing and Salesforce. Preparepm.com Javaprepare.com TheCloudTutorial.com ForcePrepare.com

THANK YOU! Astrea IT Services Pvt Ltd., C-52, Sector 65, Noida , Uttar Pradesh 201301, India : +91 98183 48569