Human Resources Department Workshop Series Success at Interviews “Moving on Up” Presented by:   Steven V. Pham Executive Director of Human Resources

Human Resources Department A job interview can be one the most intimidating experiences and it can be worse when you are unprepared. Human Resources Department Workshop Series

Human Resources Department The desired outcome for this Lunch and Learn Workshop is for you to: Understand the difference between a Statement of Qualifications (SOQ), and a Cover Letter Gain an overview of the Interview Process, how to prepare for it, and make it work for you Gain techniques to be successful in completing your Opening Statement and your Closing Remarks Discuss various questions and your potential responses Human Resources Department Workshop Series

Statement of Qualifications, Resume and Cover Letter Human Resources Department Workshop Series

Human Resources Department The Interview Process and Preparation Human Resources Department Workshop Series

Human Resources Department Prior to Your Interview Study the Job Bulletin and/or Class Specs Never go into an interview without any knowledge of the duties and responsibilities of the position Study the Organization that you are applying for Know what’s in your Employment Application, SOQ, Resume, etc. Human Resources Department Workshop Series

Human Resources Department Your First 8 Minutes You have about 8 minutes to Make that impression! Your Opening Statement is EVERYTHING in an interview Who are you? What do you have to offer? Why are you here? Your Closing Statement – How do you want to be remembered? Human Resources Department Workshop Series

Human Resources Department The Day of Your Interview Never show up late Don’t show up empty handed Personal Appearance is everything X  X  X Human Resources Department Workshop Series

Human Resources Department Making the Interview Work for You Be natural. Be enthusiastic and confident Prepare to deliver your opening statement Do not make wisecracks or initiate extensive small talk Listen well and do not interrupt Make sure you understand the question Keep your responses to the point Prepare to deliver your closing statement Never discuss compensation at the first panel interview Never discuss politics and religion Human Resources Department Workshop Series

Potential Questions for Interviews Human Resources Department Workshop Series

Human Resources Department Workshop Series

Human Resources Department Describe an experience where things did not go as planned. How did you handle the situation and what lessons did you learn? What would you do differently? Human Resources Department Workshop Series

Human Resources Department What three words best describe you and why? Human Resources Department Workshop Series

Human Resources Department Congratulations, you have been selected as the lead worker/senior/supervisor /manager for this office. Please share with us your plans and objectives during the first 90 days. Human Resources Department Workshop Series

Human Resources Department Your manager/director has informed you that there has been a change in your unit/division that requires implementation. You are to provide an action plan, but you strongly disagree with a proposed change. How would you handle this situation? Human Resources Department Workshop Series

Human Resources Department Workshop Series Success at Interviews “Moving on Up” Presented by:   Steven V. Pham Director of Human Resources and Employee Relations